Regional Facilities Manager — Leadership & Operations

EMCOR Facilities Services; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

EMCOR Facilities Services is seeking a Facility Manager to lead a multi-site region, ensuring operational excellence, client satisfaction, and financial performance. You will oversee vendor relationships, emergency response, and corrective actions while aligning with service metrics and contract requirements.

You will manage a team of technicians, develop staff, and drive process improvements across buildings, travel as needed, and uphold the company’s safety culture and service standards.

Qualifications

• Bachelor’s degree or related experience.
• 5+ years of supervisory experience preferred.
• Experience with operations and maintenance for multi-site commercial properties.
• Ability to travel 40% depending on location; 3-5 nights per month overnight travel.
• Able to utilize a PC and/or tablet to access and analyze data in company systems.

Responsibilities

• Oversee day-to-day operations within an assigned region and build trust with customers (Site Directors, Operations Managers and Senior Leadership) through initiative-taking communications, transparency, and operational updates.
• Drive accountability for key performance indicators such as work order completion, service quality, and process adherence ensuring alignment with client overall objectives and performance measurements.
• Ensure achievement of financial targets, including budget awareness, invoice review, cost control measures and budget awareness.
• Supervise a team of 5-10 skilled technicians and create an environment in which employees are successful and operate in the Company’s Safety Culture.
• Oversee the trades – handyman, electrical, HVAC, plumbing, janitorial, floorcare, landscaping and snow removal (where applicable)
• Provides staff development, coaching, and feedback.
• Provides regular performance feedback along with annual goals.
• Develop subordinates' skills, encourage growth, and take responsibility for their team’s performance.
• Serve as the primary escalation point for operational issues and ensure timely resolution.
• Manage 40-50 buildings across the region in concert with customer expectations and standards.
• Subject Matter Expert in facility operations; to include quote validation, internal tech and vendor follow-up, asset condition evaluation and manage emergency response.
• Conduct site visits/inspections across region, gather and analyze data, document findings, and ensure asset inventory accuracy.
• Manage preventive maintenance (PM) programs and capital planning forecast planning.
• Lead the company’s specific management strategy for their assigned region.
• Lead team to effectively deliver EFS’s range of services, ensure process adherence, and take responsibility for their team’s performance.
• Solicits and applies feedback (internal and external).
• Continually works to improve Leadership skills.
• Be available for off-hours, weekends, and project-related communication.

Skills

Supervisory experience

Leadership

Operations management

Multi-site coordination

Education

Bachelor’s degree or related experience

Job description

EMCOR Facilities Services is seeking a Facility Manager to lead a multi-site region, ensuring operational excellence, client satisfaction, and financial performance. You will oversee vendor relationships, emergency response, and corrective actions while aligning with service metrics and contract requirements.

You will manage a team of technicians, develop staff, and drive process improvements across buildings, travel as needed, and uphold the company’s safety culture and service standards.