Regional Facilities Manager

Aurem Care; United States; Hybrid; USD 66,000 - 73,000; Full time

Benefits offered by this job

Life insurance

Company pension

Wagestream - Same-day pay

Employee assistance programme - health

Job summary

Aurem Care is seeking a Regional Facilities Manager to ensure our care homes are safe, compliant and well-maintained. You will lead a 7-person maintenance team, manage budgets, coordinate contractors and oversee statutory compliance across multiple sites in the South of England.

The role combines strategic oversight with hands-on delivery, including site visits, asset management, project coordination and on-call support. Travel and occasional overnight stays are required.

Qualifications

• Experience in facilities management, building maintenance or a similar role.
• Strong knowledge of statutory compliance, health and safety, and planned preventive maintenance.
• Experience managing contractors, repairs, maintenance programmes and refurbishment projects.
• Proven ability to lead, motivate and support a team of maintenance operatives.
• Practical hands-on approach and flexibility to provide maintenance cover.
• Excellent organisational, communication and problem-solving skills.
• Ability to manage competing priorities and respond to urgent maintenance issues.
• Commitment to maintaining safe, compliant and welcoming environments for residents and colleagues.
• Full UK driving licence and own vehicle; willingness to travel between care homes.
• Must be based in the South of England.

Responsibilities

• Maintenance and upkeep across all homes.
• Legal compliance, health and safety responsibilities, including fire and gas safety, electrical safety, and COOSH requirements.
• Budget and spend management for planned maintenance and repairs.
• Maintenance team management for seven operatives, including rotas and appraisals.
• Contractor, supplier and contract management with RAMS and quotes.
• Refurbishment and repair project coordination within budgets and timescales.
• Manage emergencies and unplanned works, including on-call rotation.
• Reporting on compliance, spend, projects and issues requiring decisions.

Skills

Facilities management

Health & safety

Contractor management

Team leadership

Maintenance planning

Problem solving

Budget management

Travel readiness

Communication

Job description

As Regional Facilities Manager at Aurem Care, you will play a key role in ensuring our care homes are safe, compliant, well-maintained and welcoming environments for residents and colleagues across the group. This is a hands-on role combining strategic oversight with practical support. You will oversee statutory compliance, coordinate planned and reactive maintenance, manage repairs and refurbishment projects, and work closely with contractors to ensure work is completed safely and to a high standard. You will also line manage a team of seven Maintenance Operatives, providing guidance and support, while stepping in to cover maintenance duties during periods of leave or absence. Reporting to the Chief Finance Officer, you will take ownership of identifying potential risks, resolving issues promptly and escalating concerns where necessary. Your work will help ensure our homes remain safe, comfortable and homely places for residents to live and colleagues to work. Must be able to travel across the South of England, field-based across the group's homes, with regular travel and occasional overnight stays (Please visit our website for locations).

Key Responsibilities

Maintenance and upkeep across all homes

• Take responsibility for the maintenance and upkeep of all homes, including buildings, grounds, plant, fixtures and equipment.
• Carry out regular site visits and condition inspections, maintaining an up-to-date view of the condition of each home.
• Develop and maintain a planned preventative maintenance (PPM) schedule for every home.
• Keep a simple asset register for each home and flag items due for replacement.
• Ensure homes remain welcoming and well presented, supporting occupancy and reputation.

Legal compliance, health and safety

• Fire safety: fire risk assessments and actions, alarms, emergency lighting, fire doors, extinguishers and evacuation equipment
• Water hygiene: legionella risk assessments, written schemes, flushing regimes, temperature monitoring and remedial actions
• Hot water and surface temperatures: thermostatic mixing valves, pre-use bath and shower temperature checks and radiator covers
• Gas safety certificates and servicing of boilers and catering equipment
• Electrical safety: fixed wire testing (EICR) and portable appliance testing
• Lifting equipment: LOLER inspections for passenger lifts, hoists, slings and bath lifts
• Resident equipment safety: beds, bed rails, pressure-relieving equipment and nurse call systems, with associated checks and risk assessments
• Window restrictors, falls-from-height controls and ligature risk management
• Asbestos management surveys and registers
• COSHH, waste and clinical waste arrangements
• Maintain a central compliance tracker for all certificates, inspections and servicing, ensuring nothing lapses and all records are audit-ready.
• Ensure remedial actions arising from inspections, audits and risk assessments are completed on time and evidenced.
• Support homes in meeting CQC requirements for premises and equipment, and support inspection, audit and local authority visits.
• Ensure safe working by contractors and the maintenance team, including permits to work and RIDDOR reporting where applicable.

Budget and spend

• Manage the facilities budget for planned maintenance, reactive repairs and compliance servicing.
• Approve spend within agreed limits, prioritising by risk and compliance, and elevate anything above those limits to the Chief Executive.
• Track spend against budget monthly and explain variances.
• Contribute to the annual budget and a prioritised list of capital works for each home.

Maintenance team management

• Line manage a team of 7 home-based Maintenance Operatives, including rotas, workloads, supervision, one-to-ones, annual appraisals, training, holiday approval, absence management and recruitment.
• Set clear standards and routines for weekly and monthly checks, and ensure they are completed and recorded.
• Provide hands-on maintenance cover across homes when Maintenance Operatives are on holiday or absent.
• Arrange cover so that statutory checks and essential maintenance continue without interruption.

Contractor, supplier and contract management

• Manage all estates contractors and suppliers, including approved contractor lists, competence checks, insurances and RAMS.
• Obtain competitive quotes for works and support tendering for larger contracts.
• Monitor service contracts against agreed service levels and address under-performance.
• Maintain a contract register, including renewal dates and terms.

Refurbishment and repair projects

• Organise and coordinate refurbishment, repair and improvement projects, from obtaining quotes and scheduling works through to sign-off.
• Keep projects to agreed budgets and timescales, reporting progress and issues to the Chief Executive.
• Minimise disruption to residents and ensure resident safety throughout works, working closely with Home Managers.
• Ensure works meet building regulations, fire safety and infection prevention requirements, and comply with CDM Regulations where applicable.

Emergencies and unplanned works

• Keep a log of estates risks and outstanding issues for each home.
• Manage and elevate emergency and unplanned works, including heating, hot water, lift, water ingress and fire system failures.
• Participate in the out-of-hours on-call rota and support business continuity arrangements.

Reporting

• Report on compliance, spend, projects and issues requiring a decision.
• Provide a monthly facilities and compliance update for management reporting.
• Flag property condition issues and escalation of landlord, lease and major capital matters.

Requirements

• Experience in facilities management, building maintenance or a similar role.
• Strong knowledge of statutory compliance, health and safety, and planned preventative maintenance.
• Experience managing contractors, repairs, maintenance programmes and refurbishment projects.
• Proven ability to lead, motivate and support a team of maintenance operatives.
• A practical, hands-on approach, with the flexibility to provide maintenance cover when required.
• Excellent organisational, communication and problem-solving skills.
• Ability to manage competing priorities and respond effectively to urgent maintenance issues.
• Confidence identifying risks, resolving issues and escalating concerns appropriately.
• A commitment to maintaining safe, compliant and welcoming environments for residents and colleagues.
• Participate in an out-of-hours emergency on-call rota and respond to urgent facilities issues when required.
• A full UK driving licence and own vehicle and willingness to travel between care homes, where required.
• Must be based in the South of England.

Aurem Care have been awarded for the prestigious ’Top 20 Care Home Group’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.

Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones. Our team play an important role in our homes, to ensure that our values are lived and embraced every day.

Salary & Benefits

• Salary: £50,000 - £55,000 per annum (Based on experience)
• Hybrid role - Travel required across the South of the homes
• 25 Days Annual Leave plus bank holidays
• Life insurance
• Free DBS (T & C's apply)
• Company pension
• Wagestream - Same-day pay
• Our employee assist programme - healthcare and mental health support
• Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses.
• Yearly salary review
• Being part of an organisation where empowering and valuing our people is fundamental to everything we do

Please Note: Aurem Care is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.