Regional F&B Operations Manager

HR Pals & Recruiting Pals; Chicago (IL); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Regional F&B Operations Manager to oversee multi-location operations in the hospitality sector. This role is vital for ensuring that food and beverage offerings are top-tier, maintaining consistency and profitability across properties. You will be responsible for developing operational strategies, leading training programs, and managing the pre-opening processes for new locations. The ideal candidate will have extensive experience in F&B operations management and a strong background in project management. Join a collaborative and innovative team that values creativity and excellence in redefining modern hospitality.

Benefits

Competitive salary

Performance-based bonuses

Opportunities for career growth

Collaborative work environment

Equal opportunity employer

Qualifications

• 10-15 years in F&B operations management, preferably in hotels.
• Expertise in designing and delivering F&B training programs.

Responsibilities

• Develop operational strategies to maximize efficiency and guest satisfaction.
• Lead F&B pre-opening processes for new hotel locations.

Skills

F&B operations management

Project management

Financial acumen

Communication skills

Problem-solving skills

Interpersonal skills

Ability to thrive under pressure

Education

Bachelor’s degree in Hospitality Management

Tools

POS systems (e.g., Micros, Toast)

Inventory management software

Labor scheduling tools

Project management platforms (e.g., Procore, Smartsheet)

Excel-based reporting

Job description

Job Title: Regional F&B Operations Manager

Location: Remote (with frequent nationwide travel)

Salary: Competitive, commensurate with experience

Job Type: Full-Time

About Our Client:

Our client combines modern, sophisticated cuisine with exceptional hospitality. Our clients Restaurant and Culinary Program serves as a cornerstone of the hotel experience, blending exceptional cuisine, effortless sophistication, and impeccable service in a warm, inviting atmosphere. They value teamwork, employee development, and creating unforgettable guest experiences.

Our client is seeking a highly energetic, proactive, and results-driven Regional F&B Operations Manager to lead our multi-location operations. This role is critical to ensuring our F&B offerings remain top dining destinations while maintaining consistency, quality, and profitability across all properties. You will oversee new openings, renovations, and ongoing operations, working closely with cross-functional teams to deliver excellence at every touchpoint.

Reporting Structure:

Regional F&B Operations Manager will report to Head of Food and Beverage

Key Responsibilities:

• Develop and implement operational strategies aligned with business objectives to maximize efficiency, profitability, and guest satisfaction.
• Design and standardize efficient launch processes and SOPs for all F&B outlets (onsite restaurants, event spaces, in-room dining, marketplaces) to ensure consistency across locations.
• Stay ahead of industry trends, incorporating innovations in ambiance (e.g., lighting, music) and service to enhance the guest experience.
• Lead the F&B pre-opening process for new hotel locations, including design input, critical path timelines, budget management, and collaboration with construction, procurement, and project teams.
• Oversee procurement and installation of F&B Operating Supplies & Equipment (OS&E) for new builds and renovations.
• Develop and lead comprehensive training programs for all F&B staff at new and existing locations, including brand standards, service protocols, POS systems, and health/safety procedures.
• Conduct pre-opening training for new properties and ongoing development initiatives, including “Train the Trainer” sessions for local management teams.
• Motivate and inspire teams to deliver exceptional service while managing scheduling, staffing levels, and performance.
• Mentor senior onsite leadership (Head Chefs, Restaurant Managers) to align with operational and brand goals.

Performance Management & Financial Oversight:

• Monitor and analyze KPIs (e.g., customer satisfaction scores, F&B revenue growth, COGS, employee retention) to drive data-driven decision-making.
• Manage the operations budget, controlling costs, optimizing resources, and identifying efficiency improvements.
• Ensure compliance with health/safety regulations, company standards, and quality assurance protocols.
• Build open, collaborative relationships with senior leadership, hotel management, vendors, and cross-functional teams (e.g., design, construction, procurement).
• Support expansion efforts by managing concurrent new openings, market entries, and renovations.
• Partner with the Director of Hotel Projects to align F&B operations with broader organizational goals.

Travel & Flexibility:

• Travel frequently to new and existing locations (expect 30-50% travel, including extended stays for openings).
• Work flexible hours, including evenings, weekends, and holidays, to support operational needs.

Required Qualifications:

• 10–15 years of progressive experience in F&B operations management, preferably in hotels or Hospitality Groups with casual fine dining/vibe dining concepts.
• Proven expertise in designing and delivering F&B training programs for multi-location openings.
• Strong background in project managing F&B components of new builds/renovations, including construction timelines and tools (e.g., Procore, Smartsheet).
• Proficiency with modern F&B technology: POS systems (e.g., Micros, Toast), inventory management software, labor scheduling tools, and project management platforms.
• Demonstrated financial acumen: budgeting, cost control, and P&L management.
• Experience developing and implementing SOPs, scheduling systems, and Excel-based reporting.
• Knowledge of ambiance enhancement (lighting, music, layout) to elevate guest experiences.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to thrive under pressure, manage competing priorities, and drive results in a fast-paced environment.
• Physical ability to stand/walk for extended periods and lift/carry up to 50 lbs.
• Bachelor’s degree in Hospitality Management or related field preferred.

Preferred Qualifications:

• Experience with multi-brand or luxury hotel F&B operations.
• Certification in project management (PMP) or hospitality training (e.g., Train the Trainer).
• Familiarity with international F&B trends and regulations.

What Our Client Offers:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth within a dynamic, expanding hospitality group.
• A collaborative, innovative work environment that values creativity and excellence.
• Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now to join a team redefining modern hospitality—one exceptional dining experience at a time.

Seniority level

Director

Employment type

Full-time

Job function

Management, Training, and Quality Assurance

Industries

Food and Beverage Services and Hospitality