Regional Director of Operations, Texas Region

Heartland Veterinary Partners; Chicago (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player in veterinary services is seeking a Regional Director of Operations to oversee operations across multiple practices. This pivotal role emphasizes improving processes, managing P&L, and fostering team engagement while supporting local culture. The ideal candidate will possess a strong background in multi-site operations, particularly within veterinary or similar healthcare industries. If you are passionate about enhancing the lives of veterinarians and thrive in a dynamic environment, this full-time remote opportunity could be your next career move. Join a mission-driven organization that values growth and development.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Gym Discounts

Paid Time Off

Flexible Schedules

Employee Assistance Program

Bonuses

Retirement Plans

Qualifications

• 3+ years in multi-site operations, preferably in veterinary or healthcare.
• Experience in P&L and budget management is essential.

Responsibilities

• Oversee operational activities for assigned practices, focusing on P&L management.
• Collaborate with leadership to improve processes and manage costs.

Skills

P&L Management

Team Management

Process Improvement

Authentic Listening

Empathy

Education

Bachelor’s Degree

Advanced Degree (Preferred)

Job description

Regional Director of Operations, Texas Region

Join to apply for the Regional Director of Operations, Texas Region role at Heartland Veterinary Partners.

More About The Role

At Heartland Veterinary Partners, our mission is centered around elevating the lives of veterinarians and their teams. By partnering with Heartland, practice owners unlock operational advantages and economies of scale, while retaining clinical autonomy. We foster growth, invest in our employees, and create pathways for professional development.

The Heartland promise extends beyond operational excellence to recruiting & human resources, marketing, procurement, payables management, accounting & finance, and information technology, allowing partners to focus on providing optimal patient care. As a member of our Support Center, you'll play a pivotal role in enabling our partners to deliver exceptional care.

Our philosophy is based on Servant Leadership, emphasizing selfless service and support. If this resonates with your values, we'd like to get to know you better!

Position Purpose

The Regional Director of Operations (RDO) oversees all operational activities for assigned practices, including P&L management, process improvement, and team engagement. The RDO acts as a vital link between practices and Heartland operations, aiming to improve the lives of veterinarians. The ideal candidate will have mixed animal veterinary experience and be based in Texas, Arkansas, or Louisiana. This is a full-time remote role.

Core Competencies

• Authentic Listening
• Building Community
• Commitment to Growth
• Conceptualization
• Empathy
• Foresight
• Healing
• Persuasion
• Self-Awareness
• Stewardship

Essential Responsibilities

• Collaborate with leadership to improve processes, manage costs, and implement efficiencies across practices.
• Build strong relationships with practice teams, preserving local culture and providing operational support.
• Manage P&L, develop strategies to meet financial targets, and motivate teams.
• Support growth initiatives and integration of new practices.
• Evaluate and coach practice managers for optimal performance.
• Foster team productivity, collaboration, and engagement.
• Enhance the lives of veterinarians through strategic planning and support.
• Communicate operational messages effectively across the organization.

Minimum Requirements

• 3+ years in multi-site operations
• Bachelor’s degree (advanced degree preferred)
• Experience in veterinary or similar multi-site healthcare industries
• Team management experience
• Previous P&L and budget management
• Willingness to travel up to 75%

Benefits Offered

• Health, dental, vision, life, and disability insurance, plus gym discounts
• Paid time off, flexible schedules, Employee Assistance Program
• Bonuses, retirement plans, retail discounts, financial planning
• Learning and career development opportunities

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Veterinary Services