Regional Engineering Support Lead

Midea America; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

401(k)

Job summary

Midea America Corp. is seeking an experienced Regional Engineering Support Lead to provide expert technical support, channel enablement, and hands‑on field assistance across our regional distribution and installer networks.

You will bridge technical design with sales, guiding product selection and solution design while supporting major project developments and NATE-certified training initiatives where applicable.

Qualifications

• 5+ years of HVAC technical support, application engineering, or technical sales in North America.
• Deep experience with VRF/VRV, light commercial, and heat pump product lines.
• Solid knowledge of North American HVAC design standards and building codes.
• Ability to independently perform load calculations, product selection and system design.

Responsibilities

• Provide regional distributors and contractors with technical design guidance and product selection support.
• Conduct site visits, assist in installation and commissioning, and troubleshoot escalated issues.
• Deliver training to distributors and contractors, including NATE-certified sessions.
• Gather market feedback and align with sales to drive regional revenue.

Skills

HVAC technical support

VRF/VRV

Technical sales

Load calculations

Code compliance

Job description

Midea America Corp., is one of the world's largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. In North America we strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion, and partnership with our teams. Midea America is a subsidiary of the Midea Group, a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are ranked #245 as a Fortune Global 500 company and offer one of the most comprehensive product portfolios in the industry.

Overview:

We are seeking an experienced Regional Engineering Support Lead to provide expert technical support, channel enablement, and hands‑on field assistance across our regional distribution and installer networks. In this role, you will bridge technical design with sales execution, empowering our partners with product selection, solution design, and field training while supporting major project developments.

Job Responsibilities:

• Channel Technical Support: Provide regional distributors and contractors with technical design guidance, product selection support, and solution architecture. Assist in preparing technical proposals and bid submittals for key commercial and residential projects.
• Field Engineering & Technical Services: Conduct site visits for major projects, provide hands‑on installation and commissioning guidance, perform complex troubleshooting, and resolve escalated technical inquiries from channel partners.
• Training & Enablement: Deliver technical and installation training to distributors and contractors. Assist lead trainers in conducting NATE-certified instruction sessions.
• Market Intelligence & Sales Alignment: Represent the company at major industry events (e.g., AHR Expo). Gather competitive intelligence and market feedback to share with product management and collaborate closely with sales teams to drive overall regional revenue.

Qualifications:

• 5+ years of HVAC technical support, application engineering, or technical sales experience in North America. Deep experience with VRF/VRV, Light Commercial, and Heat Pump product lines is required.
• Technical Expertise: Thorough knowledge of North American HVAC design standards, building codes, and installation practices. Proven capability to independently complete load calculations, product selection, and system design.
• Certifications & Compliance: NATE certification strongly preferred. Familiarity with North American product certification standards (AHRI, UL, CSA).
• Medical insurance
• Vision insurance
• Life insurance
• 401(k)

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.