Regional Employee Relations Specialist

Carter BloodCare; Bedford (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Carter BloodCare is seeking a Regional Employee Relations Specialist to provide strategic employee relations support across CBC service areas, including East Texas, Central Texas, and Texoma. The role partners with the ERS and North TX counterpart to ensure policy alignment and regulatory compliance.

Responsibilities include conducting workplace investigations, guiding leaders, developing corrective actions, and supporting HR initiatives. Regular travel across CBC locations is required.

Responsibilities

• Conduct workplace investigations and provide guidance to leaders, managers, and employees.
• Develop corrective actions, performance plans, and evaluations for consistency across CBC sites.
• Ensure compliance with ADA and federal/state employment laws; coordinate accommodations.
• Partner with North TX ER counterpart and Learning & Development to implement training and policies.
• Travel regularly between CBC locations to support sites and projects.

Job description

PRINCIPAL ACCOUNTABILITY

The Regional Employee Relations Specialist (RERS) provides strategic employee relations support across multiple Carter BloodCare (CBC) service areas, including East Texas, Central Texas, and Texoma, while serving as a key partner to the Employee Relations Specialist (ERS), the North TX counterpart. This position conducts workplace investigations and provides guidance, consultation, and direction to leaders, managers, and employees. The RERS participates in the development of corrective actions, performance development plans, and evaluations to ensure consistency and alignment across all CBC sites, in accordance with CBC policies and federal, state, and local laws.

The RERS identifies skill gaps and learning opportunities to establish improvement processes, training or learning tools, and new/revised policies that support alignment throughout CBC. In partnership with the North TX employee relations counterpart, this position collaborates with the Learning & Development team to develop internal training that supports learning initiatives for all employees. The RERS ensures Human Resources (HR) initiatives are supported and executed to effectively contribute to CBC objectives and operational needs.

This position responds to requests and represents CBC in all matters related to unemployment for their assigned sites. The RERS is also responsible for administering workplace accommodations, processes, and policies, ensuring compliance with the ADA and applicable federal and state laws. The RERS works cross-functionally with the North TX employee relations counterpart and the Benefits Team to determine the best outcome for accommodation requests and to maintain compliance with federal and state employment laws and regulations. This position provides excellent customer service, efficiently manages all tasks, and collaborates with others in the HR Department, as needed.

The RERS collaborates closely with its North TX employee relations counterpart to assess employee relations matters, develop effective, compliant solutions, and consult with HR leadership on complex matters, as needed. This position serves as the primary lead across all CBC locations for Department of Transportation (DOT) compliance and Driver Qualification File oversight (DQF), ensuring adherence to all applicable regulatory requirements.

The RERS exemplifies and champions CBC Core Values and Code of Conduct, adheres to CBC policies and applicable Standard Operating Procedures (SOPs), and upholds customer service standards and the HR Department’s management philosophy. To support ongoing development and organizational goals, the RERS is required to attend meetings and training sessions, as assigned. This position involves a wide range of matters in which strict confidentiality is expected, and professional appearance and attendance are essential. Regular travel between assigned work areas to support other locations/projects in CBC service areas is required.

Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular, full-time attendance is required during normal working hours.