Consultant - Fort Worth Southwest Region

Carter Bloodcare; Bedford (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Carter BloodCare is seeking a Consultant to cover the F-Southwest region, including Burleson, Cleburne, Granbury, and South Fort Worth. The role requires travel throughout the territory and frequent evenings, weekends, and holidays to meet blood collection goals.

You will promote CBC’s mission, recruit and manage sponsor accounts, build strong relationships with drive coordinators, and provide ongoing support to ensure successful blood drives.

Qualifications

• Minimum 2 years of experience in sales or account relationship management.
• Strong communication and presentation skills to promote CBC mission.
• Ability to travel within territory and work varied hours including evenings and weekends.

Responsibilities

• Promote the CBC mission and recruit sponsor organizations.
• Develop and maintain relationships with sponsor accounts and blood drive coordinators.
• Plan, education, and ongoing support for successful blood drives and events.
• Maintain accurate sponsor account information in CBC CRM and ensure up-to-date records.

Skills

Sales

Account management

Customer service

Communication

Territory management

Education

Bachelor's degree

Job description

Territory Coverage:This role supports the F-Southwest region, including Burleson, Cleburne, Granbury, and South Fort Worth, and requires travel throughout the territory.PRINCIPAL ACCOUNTABILITYThe Consultant is responsible for promoting the Carter BloodCare (CBC) mission, implementing effective strategies to recruit, manage, and maintain relationships with sponsor organizations, and achieving successful blood collection events while meeting established blood collection goals.The Consultant is responsible for retention of current accounts, developing new accounts, and building strong relationships with account blood drive coordinators. This position requires the employee to have regular personal interaction and coordination of work with other employees in the workplace, as well as face-to-face interaction with members of the public, actual and potential sponsors of blood drives, and/or donors. Responsibilities include education, planning, and ongoing support to account blood drive coordinators to ensure sponsors host successful and productive blood drives.The Consultant is responsible for complete sponsor account information, accurate record keeping and ongoing maintenance of ‘up to date’ account information. This critical information is maintained in an electronic Customer Relations management software system provided by CBC. Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and conduct face–to-face sales calls with potential sponsors of blood drives.Regular full-time attendance is required during normal working hours.EDUCATIONBachelor’s Degree (preferred), or equivalent experienceEXPERIENCEMinimum of 2 years of experience in sales or account relationship managementSKILLS AND KNOWLEDGECustomer ServiceExcellent internal/ external customer service skillsTeam PlayerAbility to work closely and harmoniously with the CBC management team, departmental personnel, donor groups, individual donors, collection staff, and volunteers; Requires creativity, the ability to communicate effectively, participate and share ideas to help formulate new recruitment strategies and tactics to improve donor participationCommunicationRequires effective communication, both verbally and in writing. Communicating, educating, and promoting the CBC mission, inspiring blood donors and blood drive coordinators. Requires an ability to persuade and convince potential donors and drive coordinators with effective presentation skills, maximizing CBC’s ability to meet the mission.AvailabilityAbility to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and to conduct face–to-face sales calls with clients.Organizational SkillsManage multiple accounts and projects simultaneously while meeting aggressive timelines. Good time management and organizational skills are a must, accurate and ‘up to date’ record keeping are required to reflect the latest account information.Strong work ethic/accountabilityMust be comfortable working in a goal driven environment. Always maintaining donor confidentiality. Ability to work independently, demonstrating self-initiative, taking responsibility/ownership of decisions and actions.Analytical/problem solvingAbility to use systematic approach to define and solve problems. Must be computer literate.PHYSICAL/MENTAL STRESS FACTORSAbility to walk, stoop, bend, lift, and carry equipment weighing up to approximately 15 poundsNormal vision requirementsNoise level exposure is moderateAbility to clearly speak, hear, and writeStress related to setting, meeting or exceeding departmental goalsPeriodic exposure to traffic hazards; ability to drive to and from remote locations routinely, as part of the sales call processAbility to travel (including by air) to periodically attend seminars, workshops, training, events, and to visit other blood centers to enhance knowledge and skillsRequired to meet collection goals by organizing successful, efficient blood drivesRequired to be on time for meeting appointments, make presentations before internal and external groups, and perform cold callsExperience with handling sensitive issues relating to customer service provided by CBCAbility to experience and overcome rejectionCarter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.We maintain a drug-free workplace and perform pre-employment substance abuse testing.