Regional Director, Student Placement & Support - Hybrid

AIFS Foundation/Academic Year in America; Turn of River (CT); Hybrid; USD 52,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off and holidays

Parental leave

Job summary

AIFS Foundation/Academic Year in America is seeking a Regional Director to lead student placement and support for international students with American host families. The role emphasizes outreach, relationship-building, and program integrity in a dynamic, people-focused environment.

The hybrid Stamford, CT position requires coordinating with Local Coordinators, partners nationwide, and travel as needed to ensure successful placements and compliant operations.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1–3 years of experience in customer service, sales, education, or other people-facing roles.
• Strong verbal and written communication skills.
• Proven ability to build relationships and engage diverse audiences.
• Comfortable managing frequent communication and outreach.
• Proficiency in Microsoft Office; willingness to learn CRM/database systems.
• Flexibility to work evenings and during peak seasons, with travel as needed.

Responsibilities

• Place international students with American host families and meet placement goals through proactive outreach and relationship-building.
• Recruit, train, and motivate a network of Local Coordinators.
• Build and maintain strong relationships with host families, students, and community partners nationwide.
• Provide hands-on student support, including guidance and conflict resolution.
• Manage rematch processes to ensure positive outcomes when placements change.
• Ensure compliance with program policies and U.S. Department of State regulations.

Skills

Verbal Communication

Written Communication

Relationship Building

People-Facing Roles

High-Volume Outreach

Microsoft Office

CRM/Database Systems

Travel Flexibility

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CRM/Database Systems

Job description

AIFS Foundation/Academic Year in America is seeking a Regional Director to lead student placement and support for international students with American host families. The role emphasizes outreach, relationship-building, and program integrity in a dynamic, people-focused environment.

The hybrid Stamford, CT position requires coordinating with Local Coordinators, partners nationwide, and travel as needed to ensure successful placements and compliant operations.