Regional Director, Strategic Accounts — Southeast

Cengage Group

United States

Remote

USD 117,000 - 152,000

Full time

14 days+
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Job summary

Cengage Group in the United States is seeking a Regional Director, Strategic Accounts to lead a high-visibility territory and drive multi-million dollar growth across institutional customers. You will coach a team of Strategic Account Directors, align with Solutions Sales and Customer Success, and shape account plans with data-driven, strategic partnerships for sustained regional expansion.

This role demands senior-level negotiation, forecast accuracy, and a focus on enrollment, pricing, and

Qualifications

  • Bachelor’s degree in business, marketing, education, or a related field.
  • 7–10+ years of progressive sales experience in B2B, higher-education, publishing, SaaS, or enterprise-level account management roles.
  • 3–5+ years of direct sales leadership experience, managing quota‑carrying Account Executives/Strategic Account Directors with full revenue accountability.
  • Demonstrated ability to lead complex, multi‑stakeholder institutional sales cycles, including executive‑level customer engagement.
  • Strong commercial acumen, including experience with pricing strategy, discount governance, negotiation frameworks, and contract execution.
  • Exceptional communication, executive presence, and the ability to inspire confidence with senior institutional leaders.
  • Strong operational rigor with experience driving consistent processes, accountability rhythms, and performance management.
  • Track record of developing high-performing, diverse teams with a focus on talent development, succession planning, and coaching excellence.

Responsibilities

  • Own regional revenue performance and overall account strategy, ensuring growth, retention, and execution of strategic priorities across the assigned territory.
  • Translate the VP, Strategic Accounts’ vision into regional operating plans with clear goals, expectations, and processes for consistent execution.
  • Drive forecast accuracy and pipeline rigor through regular inspection, strong operating cadence, and data-validated forecasting for operational viability
  • Lead development and execution of strategic account plans that leverage analytics, market trends and program performance to prioritize high‑value department, cohort, and institution‑level opportunities.
  • Guide complex deal strategy; align cross‑functional resources and assist in high‑value negotiations to accelerate growth.
  • Coach Strategic Account Directors on negotiation excellence and commercial rigor—including pricing strategy, discount/approval guardrails, executive‑level contracting, and close‑plan quality ensuring consistent, high‑standard execution across the region.
  • Advance Inclusive Access (IA), Equitable Access (EA), and Cengage Unlimited (CU) execution and data fluency (enrollment, usage, pricing, adoption, renewals) and require these insights in planning, risk mitigation, and forecasting.
  • Cultivate channel and bookstore partnerships for IA, EA and CU accounts, ensuring alignment on pricing, process, implementation, and program performance.
  • Build strong partnerships with Solutions Sales, Solutions Engineering, and Customer Success leadership to ensure cohesive pre‑sale strategy and post‑sale execution.

Skills

Strategic thinking
Executive communication
Salesforce proficiency
Commercial acumen
Talent development
Higher education domain knowledge

Education

Bachelor’s degree in business, marketing, education, or related field

Job description

Cengage Group in the United States is seeking a Regional Director, Strategic Accounts to lead a high-visibility territory and drive multi-million dollar growth across institutional customers. You will coach a team of Strategic Account Directors, align with Solutions Sales and Customer Success, and shape account plans with data-driven, strategic partnerships for sustained regional expansion.

This role demands senior-level negotiation, forecast accuracy, and a focus on enrollment, pricing, and

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