Regional Director of Veterinary Operations

National Veterinary Associates, Inc.; Kansas City (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

National Veterinary Associates, Inc. is seeking a Regional Manager of Ops to provide operational leadership across a portfolio of veterinary hospitals. You will guide hospital leaders, ensure alignment with standards, and balance autonomy with guidance from division leadership.

You will analyze financial performance and operational metrics, develop improvement plans, train leaders on systems, and drive growth, client experience, and efficiency in the territory.

Qualifications

• Experience leading multi-hospital operations and teams.
• Ability to analyze P&L, budgets, and operational metrics.

Responsibilities

• Provide operational leadership to veterinary hospitals within the territory.
• Serve as liaison between hospital leadership and the NVA Support Center.
• Be accountable for performance and results of the hospital team.
• Adapt divisional and territory plans to respond to resource constraints, staffing changes, or emerging operational challenges.
• Make decisions guided by policies, resources, and the business plan, seeking guidance as needed.
• Provide subject matter guidance for practice management, financial performance, and NVA initiatives.
• Analyze financial performance and operational metrics to identify trends and drive profitability.
• Collaborate with leadership to develop holistic plans for hospital improvement over time.
• Develop action plans and track performance metrics to monitor progress against goals and report results.

Job description

National Veterinary Associates, Inc. is seeking a Regional Manager of Ops to provide operational leadership across a portfolio of veterinary hospitals. You will guide hospital leaders, ensure alignment with standards, and balance autonomy with guidance from division leadership.

You will analyze financial performance and operational metrics, develop improvement plans, train leaders on systems, and drive growth, client experience, and efficiency in the territory.