Regional Ops Leader — Multi-Hospital Growth & Impact

NVA General Practice; Salt Lake City (UT); On-site; USD 110,000 - 120,000; Full time

Job summary

NVA General Practice seeks a Regional Manager of Ops to lead a portfolio of veterinary hospitals across the territory. You will guide operations, foster strategic partnerships, and develop hospital leaders to achieve financial and service goals.

This role requires 4+ years in multi-site operations, strong leadership, and the ability to travel up to 80% of the time. You will partner with Medical Operations and leadership to implement SOC and care initiatives.

Qualifications

• 4+ years of multi-site business operations experience.
• Experience in veterinary or healthcare management is a plus.
• Bachelor's degree or equivalent education required.
• Travel up to 80% of the time.

Responsibilities

• Provide operational leadership to veterinary hospitals within the territory, ensuring alignment with NVA standards, initiatives, and business goals.
• Serve as the primary liaison between hospital leadership and the NVA Support Center to ensure consistent communication and execution of priorities.
• Be accountable for the performance and results of the hospital team, ensuring consistent operational, financial, and cultural outcomes.
• Adapt divisional and territory plans and priorities to respond to hospital needs, resource constraints, staffing changes, or emerging operational challenges.
• Make decisions guided by policies, resources, and the business plan, seeking moderate guidance from the Division Leader when scenarios require alignment or escalation.

Skills

Operations leadership

People management

Education

Bachelor's degree or equivalent education

Job description

NVA General Practice seeks a Regional Manager of Ops to lead a portfolio of veterinary hospitals across the territory. You will guide operations, foster strategic partnerships, and develop hospital leaders to achieve financial and service goals.

This role requires 4+ years in multi-site operations, strong leadership, and the ability to travel up to 80% of the time. You will partner with Medical Operations and leadership to implement SOC and care initiatives.