Regional Director of Technical Account Management - West

Axonius; United States; On-site; USD 200,000 - 220,000; Full time

Job summary

A leading technology company is seeking a Regional Director of Technical Account Management to oversee a dynamic team. This role focuses on ensuring client satisfaction, team development, and strategic account management while leveraging comprehensive knowledge of the Axonius platform. The ideal candidate will possess exceptional leadership skills and a strong technical background to facilitate effective communication with executives and clients alike.

Benefits

Stock options

Attractive benefits

Annual bonus

Qualifications

• 5+ years experience in Enterprise Architecture or similar.
• 3+ years leading a team of Technical Account Managers.
• Ability to communicate with executive-level stakeholders.

Responsibilities

• Lead a regional team of Technical Account Managers.
• Develop relationships with key business and IT stakeholders.
• Monitor and identify trends in Axonius adoption.

Skills

Leadership

Collaboration

Technical communication

Problem-solving

Time management

Job description

Regional Director of Technical Account Management - West

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Regional Director of Technical Account Management - West

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This range is provided by Axonius. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$200,000.00/yr - $220,000.00/yr

Regional Director of Technical Account Management - West

As part of our rapid growth, we are looking for a Regional Director of Technical Account Management to join our team! This person will lead a team of 5-10 TAM, each responsible for several assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Axonius investment, and reduce churn. This TAM leader should have a great track record working with teams and translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the Axonius platform. You will forge relationships with our customer’s leadership, developing a deep understanding of their Axonius drivers, guide the TAMs in sharing technical best practices, and lead the TAMs through the handling of any major incidents, managing the customer’s expectations and communications through the resolution of such incidents.

The ideal TAM Regional Director is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, can learn new technologies quickly, and uses their time efficiently. There may be some occasions requiring travel to customer sites and may need to be available for some after-hours calls depending on the customer’s needs.

Responsibilities

• Lead a regional team of proactive TAMs, ensuring the success of their customers along with the growth and nurturing of their skillsets.
• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.
• Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Axonius.
• Help your team become a trusted advisor to their customers with both key business and technical decision-makers.
• Guide the team on identifying key industry business process areas for opportunity to use the Axonius platform.
• Guide the team in leveraging Axonius customer health frameworks and providing relevant technical recommendations on solutions specific to customers’ business needs.
• In support of the overall Customer Success strategy, monitor and identify trends in Axonius adoption and utilization, use case development and value tracking, using this data to get ahead of and prevent churn.
• Provide timely account or issue executive-level summary status reports both internally and to the customer.
• Identify and collaborate with internal teams to mitigate renewal risks for both license and success plans subscriptions.
• Drive the TAM team in working closely with sales to identify additional opportunities for Axonius products and growth in customer environments.
  
  

Experience/Skills Required

• 5+ years relevant work experience in one or more of the following: Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture.
• 3 + years of experience leading a team of Technical Account Managers providing direct oversight to engagement deliverables and overall health, as well as direct alignment to customer executive stakeholders
• Experience in dealing with large, complex, distributed systems scale business.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Ability to prioritize, multi-task, and perform effectively under pressure.
• Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
• Strong knowledge of business processes (Sales, Service, Marketing, Support), business applications, and automation.
• Thorough familiarity with the database, application, endpoint, network, and cloud platform technologies
  
  

Axonius is committed to fair and equitable compensation packages. A candidate’s salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options, attractive benefits, and an annual bonus.

Annual Salary Range (does not include bonus or equity)

$200,000—$220,000 USD

A Little More About Axonius

Axonius transforms asset intelligence into intelligent action. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence. Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers the lifecycle of millions of assets for leading customers across industries and around the world.

Axonius is named to the 2025 Fast Company World’s Most Innovative Companies and the 2024 Forbes Cloud 100. Axonius is recognized with the Great Place to Work Certification and for two years in a row, Axonius was ranked Deloitte Technology Fast 500 list. Axonius has been cited as the fastest-growing cybersecurity company in history by revenue.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Computer and Network Security

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