Regional Director of Resident Experience & Care

Azza HealthCare Agency; Newton (MA); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Azza HealthCare Agency seeks a Regional Director of Resident Services to lead resident experience and care programs across multiple communities, including assisted living, independent living, and memory care services. You will drive person-centered engagement, guide service quality, and ensure regulatory compliance.

The role requires strong leadership in senior living or healthcare, a passion for older adults, and a proven track record in team development, performance management, and

Formación

• Strong leadership experience in senior living or healthcare.
• Passion for older adults and compassionate service.
• Ability to ensure compliance while maintaining high-quality care.
• Proven capability in team development, performance management, and outcome analysis.
• Collaborative mindset with effective communication across departments.

Responsabilidades

• Oversee resident services across communities to ensure quality care.
• Lead resident engagement and service programs.
• Develop and standardize best practices and standards.
• Coach staff and drive performance improvement.
• Analyze program outcomes and pursue continuous improvement.
• Collaborate with leaders to enhance care delivery and resident satisfaction.

Conocimientos

Leadership

Senior living

Healthcare

People management

Regulatory compliance

Team development

Collaboration

Descripción del empleo

Azza HealthCare Agency seeks a Regional Director of Resident Services to lead resident experience and care programs across multiple communities, including assisted living, independent living, and memory care services. You will drive person-centered engagement, guide service quality, and ensure regulatory compliance.

The role requires strong leadership in senior living or healthcare, a passion for older adults, and a proven track record in team development, performance management, and