Regional Director of Operations - Senior Living

Sinceri Senior Living; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay & bonus package

401K Retirement Plan with Safe Harbor

Length of Service Bonus Program of up

Generous PTO Plan

Career Development

Affordable Medical, Dental, Vision, &

Job summary

Sinceri Senior Living in the United States is seeking a Regional Leader responsible for a portfolio of Senior Living Communities. You will travel frequently within the assigned region and oversee operations, performance, and staff.

You will manage P&L, budgets, census development, and recruitment; build relationships with residents, families, and regulators. This role demands strong leadership and a collaborative approach to ensure high-quality care and occupancy targets.

Qualifications

• Must have multi-site senior living leadership experience.
• Bachelor’s degree in a related field preferred.

Responsibilities

• Oversee regional senior living communities and drive performance.
• Lead hiring, coaching, and talent development across sites.
• Manage P&L, budgeting, and revenue optimization for the region.
• Develop marketing plans to meet occupancy goals and census targets.
• Foster strong community relations with regulators, families and residents.

Skills

Travel frequently

Senior living leadership

Team management

Education

Bachelor's degree in related field

Job description

Must be able to travel frequently within assigned region.

Previous multiple site senior living leadership experience- required.

Perks and Benefits

• Competitive pay & bonus package
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Generous PTO Plan
• Career Development
• Affordable Medical, Dental, Vision, Supplemental Benefits
• Sinceri Senior Living Discount Marketplace
• Walking Spree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

Some benefits may vary depending on position and employment status

Why You Should Work With Us:

At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Minors must be at least 16 years of age to be employed by Sinceri Senior Living.

Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Job Preview

Full accountability for a region of Senior Living Communities, including all aspects of Team performance management; hiring, firing, talent development, and recruiting. P&L/ budget management; revenue and cost. Client experience; client satisfaction, new client acquisition. Building repair & maintenance capital improvement projects.

Minimum Eligibility Requirements:

• Genuine concern for and ability to work with the elderly.
• Bachelor’s degree in a related field preferred.
• Must be licensed in good standing if required by the State LicensingAuthority, if needed.
• Must be able to communicate effectively with Residents, families,staff, community officials, referral sources, and the general public.
• Must meet all State health requirements.
• Must be able to perform duties and responsibilities (Essential JobFunctions) with or without reasonable accommodation.
• Must be computer literate.
• Experience with financial reporting and managing multiple budgets.
• Subject to a criminal background check as needed per state requirements.

Essential Functions:

Facility Management

• Work with the Facility management staff and corporate staff in planningall aspects of Facility operations, including setting priorities and jobassignments.
• Monitor each department, and communicate and interpret policies.
• Ensure the safety of Residents, their visitors, and staff regardingInfection Control, Fire, and Safety policies and procedures.
• Conduct routine inspections of services being provided to ensure the highest quality.
• Maintain current knowledge of OSHA and State Regulations and routinelymonitor facility compliance.
• Ensure understanding and compliance with all regulations regarding Residents’rights.

Staffing and Retention

• Evaluate performance, provide feedback, assist, coach, disciplinestaff as necessary.
• Oversee hiring of all new candidates for employment, including the interview and orientation process
• Monitor employee morale, provide mentorship and a supportive teamenvironment, and encourage the professional growth of all employees throughorientation, training, and ongoing education.
• Ensure compliance with employment laws and Facility policies.
• Manage turnover and maintain a network of recruitment sources.

Financial Management

• Operate facilities within the established budget.
• Routinely monitor labor costs, raw food costs, accounts receivable,accounts payable, and payroll functions.
• Maximize revenue through census development and Resident mix.

Marketing and CensusDevelopment

• Effectively market the facility to reach and maintain budgetedoccupancy.
• Evaluate and understand market trends and competitors’ strengths andweaknesses and successfully position the facility in the marketplace.
• Develop an annual business plan and quarterly internal and externalmarketing plans.
• Ensure optimum/maximum occupancy, revenue, and profitability for the facility.
• Create a culture that emphasizes customer service and relationship building.
• Effectively perform all phases of the internal sales process: inquiry calls, pre-tour, tour, and post-tour(closing).
• Effectively perform all phases of the external relationship: building/partnering with referral sources.

Community Relations

• Develop and maintain positive relationships with State regulators, thecommunity at large, families, Residents, ombudsmen, and other professionals onbehalf of the Facility.