Regional Director of Operations - Dining (BOS)

Paradies Lagardere Default; Boston (MA); On-site; USD 131,000 - 160,000; Full time

Job summary

Paradies Lagardère is seeking a Regional Director of Operations - Dining in the Boston area. The role leads dining leadership teams to achieve financial and guest service targets across the dining division at East Boston location.

The ideal candidate has 8–10 years GM experience in fast-paced high-volume restaurants, a BS in hotel/restaurant management, and strong leadership and communication skills. Active in driving profitability and quality standards while mentoring teams.

Qualifications

• Bachelor degree in hotel/restaurant management or equivalent experience.
• 8–10 years GM experience in high-volume restaurant.
• Experience in quick service / full service / fast casual is a plus.

Responsibilities

• Exceed First Class Service standards with guests, partners, and peers.
• Manage relationships with airport officials and build positive ties.
• Ensure compliance with all food safety laws and regulations.
• Oversee financial performance and profitability of dining platforms.
• Lead scheduling for new restaurant openings.
• Mentor and coach team members to build high-performance teams.

Skills

Leadership

Guest service

Interpersonal skills

Communication

Organization

Problem solving

Education

Bachelor's in hotel/restaurant management

Job description

Regional Director of Operations - Dining (BOS)

Job Category: F&B Management

Requisition Number: REGIO020570

• Posted : August 13, 2026
• Full-Time
• Salary : $145,000 USD per year

Locations

Showing 1 location

East Boston, MA 02128, USA

Description

The Regional Director of Ops is responsible for providing outstanding leadership to their leadership teams. In addition, the Regional Director of Ops is responsible for achieving targeted results related to financial performance, exceptional guest service, leadership development, management of quality/service/cleanliness standards and facility maintenance. The Regional Director of Ops makes a significant contribution to Paradies Lagardère’s Dining Division mission of delivering an industry leading experience that exceeds our guest’s expectation one meal at a time.

DUTIES AND RESPONSIBILITES:

• Exceed First Class Service standards and behavior with every guest, business partner and peers
• Manage the relationship with Airport Officials on behalf of Paradies Lagardère Dining Division and constantly build a positive working relationship
• Accountable for their platform(s) compliance with all local, state, federal laws and regulations including those relating to food safety
• Works with Regional Vice President of Ops setting financial goals and objectives and communicates to the management team
• Responsible for platform(s) overall financial performance
• Works with Flagship and/or General Managers to ensure financial profitability and success of all restaurants with regards to cost centers, quality, guest service, succession planning, etc.
• Lead the planning and oversee the execution of schedules related to new restaurant openings
• Serves as a role model to all team members by setting the example and maintaining professionalism in the restaurant
• Promotes an \"Open Door Policy\" in the restaurant and is accessible to all team members
• Interviews leadership candidates and makes hiring and pay decisions
• Builds high performance teams through the ability to lead, mentor and coach team members
• Evolve productivity through best practices and continuous learning with both dining division and shared services
• Must understand how refined operations drives the intent to return

EDUCATION, EXPERIENCE, CERTIFICATIONS:

• Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
• Minimum of 8-10 years GM experience in a fast paces, high volume restaurant
• Quick service, full service or fast casual operations industry experience a plus

POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team oriented environment
• Demonstrated leadership abilities and to mentor and grow others
• Demonstrated commitment to excellent guest service
• Excellent interpersonal skills/demonstrated ability to be flexible and effectively work with others as a team
• Excellent communication, organization and problem solving skills
• Demonstrated ability to achieve all goals within assigned areas of responsibility
• Demonstrated track record for flexibility and urgency in prioritizing and organizing projects
• Appreciates diversity and respects individuals regardless of position/role

PHYSICAL REQUIREMENTS:

This position description is merely intended to describe the primary elements of the position. Paradies Lagardére reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.