Regional Director of Memory Care Operations and Programming

Charter Senior Living; United States; On-site; USD 90,000 - 95,000; Full time

Job summary

Charter Senior Living is seeking a Regional Director of Memory Care & Resident Programming to lead multi-site memory care and life enrichment efforts. You will coach over 50 professionals across approximately 45 communities, shaping signature experiences and improving program quality.

The role demands expertise in dementia care and activities programming, with travel across communities and collaboration with regional leaders to elevate resident engagement and overall experiences.

Qualifications

• Multi-site leadership experience across multiple communities or programs.
• Direct memory care experience with dementia care and resident engagement.
• Hands-on experience with activities, recreation, life enrichment, or resident programming.
• Ability to coach, mentor, and develop community leaders.
• Strong understanding of person-centered care and meaningful resident engagement.
• Experience developing, implementing, and evaluating resident programs.
• Excellent organizational, communication, and time-management skills.
• Willingness and ability to travel regularly to support assigned communities.

Responsibilities

• Provide regional leadership, guidance, and operational support to memory care teams across assigned communities.
• Promote compassionate, person-centered dementia care practices.
• Coach and mentor Memory Care Directors and leadership teams to strengthen programming.
• Assess memory care practices and identify opportunities to improve consistency and resident satisfaction.
• Support memory care initiatives, education, and best practices.
• Collaborate with leaders to address challenges and support continuous improvement.
• Provide strategic leadership for resident programming, activities, recreation, and life enrichment.
• Develop, implement, and enhance meaningful programming that supports residents’ well‑being.
• Evaluate program effectiveness and resident participation.
• Guide teams to tailor programming to residents’ interests and abilities.
• Promote engaging experiences and consistent program execution across communities.
• Travel to communities to provide in-person coaching and program evaluation.

Skills

Multi-site leadership

Memory care experience

Activities programming

Coaching & leadership

Person-centered care

Program development

Organization & communication

Travel willingness

Job description

Regional Director of Memory Care & Resident Programming

Charter Senior Living | Charter Support Team

Salary: $90,000–$95,000 Annually

Full-Time | Monday–Friday | Regional Travel Required

Lead Innovation. Elevate Resident Experiences. Make a Regional Impact.

Are you an experienced senior living leader who is passionate about exceptional memory care, meaningful resident engagement, and developing programs that truly enhance quality of life?

Do you have the ability to inspire teams, strengthen operations across multiple communities, and turn creative ideas into consistent, impactful resident experiences?

Charter Senior Living is seeking a dynamic Regional Director of Memory Care & Resident Programming to provide leadership, coaching, and program development support across our growing portfolio of senior living communities.

This is a unique opportunity to help shape the future of memory care and life enrichment across approximately 45 communities, supporting more than 50 professionals.

We're looking for a collaborative, organized, and innovative leader who brings expertise in both dementia care and activities, recreation, or resident programming.

If you're passionate about developing people, elevating resident experiences, and making a difference across multiple communities, we'd love to meet you!

Why Join Charter Senior Living?

At Charter Senior Living, our mission is To Enhance the Human Spirit. We believe exceptional memory care and meaningful resident programming are essential to helping residents live with purpose, connection, and dignity.

As our Regional Director of Memory Care & Resident Programming, you'll have the opportunity to:

• Make a Regional Impact: Support memory care and programming initiatives across approximately 45 communities.

• Develop Future Leaders: Coach, mentor, and support more than 50 memory care and programming professionals.

• Shape Signature Experiences: Help develop and implement innovative, engaging resident programs and experiences.

• Drive Meaningful Change: Identify opportunities to strengthen program quality, consistency, and resident engagement.

• Collaborate with Leadership: Partner with community and regional leaders to support exceptional resident experiences.

• Bring Your Ideas to Life: Help build and expand programs within a growing senior living organization.

• Make a Difference: Influence the daily lives of residents and families across multiple communities.

What You'll Do

Regional Memory Care Leadership

• Provide regional leadership, guidance, and operational support to memory care teams across assigned communities.

• Promote compassionate, person-centered dementia care practices that support resident dignity, independence, and quality of life.

• Coach and mentor Memory Care Directors and community leadership teams to strengthen programming, engagement, and overall resident experiences.

• Assess memory care practices and identify opportunities to improve consistency, effectiveness, and resident satisfaction.

• Support the implementation of memory care initiatives, education, and best practices.

• Collaborate with regional and community leaders to address challenges, strengthen performance, and support continuous improvement.

Resident Programming & Life Enrichment

• Provide strategic leadership and guidance for resident programming, activities, recreation, and life enrichment departments.

• Help develop, implement, and enhance meaningful programming that supports residents’ social, emotional, physical, and cognitive well‑being.

• Support the creation of signature experiences and innovative programming initiatives across communities.

• Evaluate program effectiveness, resident participation, and opportunities for improvement.

• Guide community teams in adapting programming to meet the interests, preferences, and abilities of residents.

• Promote engaging, purposeful experiences for residents in assisted living and memory care settings.

• Encourage creativity, collaboration, and consistent program execution.

Leadership Development & Coaching

• Serve as a resource, mentor, and coach to memory care and resident programming professionals.

• Provide hands-on guidance, education, and support to strengthen department leadership and program delivery.

• Help teams identify opportunities for improvement and develop actionable solutions.

• Promote accountability, communication, collaboration, and a resident-centered approach.

• Support the development and implementation of tools, resources, and best practices.

• Build positive working relationships with community leaders and regional operations teams.

Multi-site Support & Program Development

• Travel to assigned communities to provide in-person coaching, support, and program evaluation.

• Assess community needs and prioritize support based on operational and resident programming opportunities.

• Collaborate with leadership to implement new initiatives and strengthen existing programs.

• Support consistency in memory care and life enrichment standards across communities.

• Identify successful programs and practices that can be replicated throughout the organization.

• Maintain organized follow-up, documentation, and communication regarding community support and initiatives.

• Contribute to the continued growth and development of Charter's memory care and resident programming strategy.

What We're Looking For

Required Qualifications

• Multi‑site leadership experience supporting multiple senior living communities, departments, or programs.

• Direct memory care experience, including a strong understanding of dementia care and resident engagement.

• Hands‑on experience with activities, recreation, life enrichment, or resident programming.

• Demonstrated ability to coach, mentor, and develop community‑level leaders.

• Strong understanding of person‑centered care and meaningful resident engagement.

• Experience developing, implementing, and evaluating resident programs.

• Excellent organizational, communication, and time‑management skills.

• Ability to manage competing priorities and work independently across multiple locations.

• Strong problem‑solving skills and the ability to adapt to changing community needs.

• Collaborative leadership style with the ability to build relationships across departments and teams.

• Willingness and ability to travel regularly to support assigned communities.

Preferred Qualifications

• Previous experience as a Regional Director of Memory Care, Regional Director of Life Enrichment, Regional Program Director, or similar multi‑site leadership role.

• Experience overseeing both memory care and resident programming departments.

• Experience developing or implementing organization‑wide resident engagement initiatives.

• Experience training, coaching, and supporting Memory Care Directors, Activities Directors, or Life Enrichment Directors.

• Knowledge of dementia‑specific programming and innovative approaches to resident engagement.

• Experience supporting program consistency and quality improvement across multiple communities.

What Makes a Great Regional Director?

You’ll thrive in this role if you:

• Are passionate about improving the lives of residents living with dementia.

• Understand that meaningful activities and engagement are essential to quality of life.

• Enjoy developing leaders and helping teams reach their full potential.

• Can balance strategic program development with hands‑on community support.

• Are creative, innovative, and excited to develop new resident experiences.

• Are highly organized and comfortable managing multiple priorities.

• Adapt easily to different communities, teams, and operational needs.

• Lead through coaching, collaboration, accountability, and positive relationships.

• Enjoy traveling and making an impact across multiple locations.

• Are motivated by the opportunity to help shape and grow programs across an expanding organization.

Compensation & Schedule

Base Salary: $90,000–$95,000 annually

Employment Type: Full-Time

Schedule: Monday–Friday, with flexibility based on community needs.

Travel: Regular regional travel required to support assigned communities.

Team: Charter Senior Living – Charter Support Team

Help Shape the Future of Memory Care & Resident Programming

At Charter Senior Living, we're committed to creating meaningful experiences that enhance the lives of our residents every day.

As our Regional Director of Memory Care & Resident Programming, you'll have the opportunity to influence programs, develop leaders, and help build signature experiences across a growing organization.

Charter Senior Living – To Enhance the Human Spirit.