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Charter Senior Living of Fox Hollow is seeking an experienced Memory Care Director to lead the Memory Care neighborhood. The role blends dementia-care expertise, creative programming, and strong team leadership to deliver an exceptional resident experience.
You will own day-to-day operations, coach staff, ensure compliant programming, and partner with the clinical team to meet resident needs. This is a full-time position with Monday–Friday hours plus manager-on-duty rotations, in a thriving
Charter Senior Living of Fox Hollow
Salary: $62,000/year
Full-Time | Monday-Friday + Manager-on-Duty Rotation
Charter Senior Living of Fox Hollow is seeking an experienced and compassionate Memory Care Director to lead our thriving Memory Care neighborhood.
This is an exciting opportunity to step into an established, high-occupancy Memory Care program with a strong reputation in the community and continue taking it to the next level.
Our residents are a high-functioning and engaged group, and our associates are eager to learn and grow. We're looking for a leader who can bring dementia-care expertise, creative programming, positive team leadership, and consistency to an already successful program.
This isn't simply a programming position. Our Memory Care Director is a visible leader who understands how resident engagement, dementia-informed care, family relationships, team development, and operational excellence work together to create an exceptional Memory Care experience.
Dementia Care Experience • Meaningful Programming • Strong Team Leadership
You understand the unique needs of individuals living with Alzheimer's disease and other forms of dementia and know how to meet residents where they are.
You believe in preserving dignity, independence, choice, purpose, and meaningful connection throughout every stage of the dementia journey.
We're looking for more than someone who can create an activity calendar.
You'll develop purposeful experiences based on residents' abilities, interests, histories, preferences, and strengths, creating opportunities for connection, creativity, movement, engagement, and contribution.
Our associates care deeply about our residents and are willing to learn. They need a leader who can provide coaching, guidance, consistency, clear expectations, and positive accountability.
You’ll help develop a team that understands Memory Care isn't something that happens only during scheduled programming - meaningful engagement should happen throughout the resident's entire day.
As Memory Care Director, you’ll provide leadership and oversight for the Memory Care neighborhood while championing Charter Senior Living's Flourish Memory Care philosophy.
You:
Lead the day-to-day operations and resident experience within the Memory Care neighborhood
Champion and consistently implement Charter's Flourish Memory Care philosophy
Develop and oversee purposeful, dementia-informed resident programming
Create meaningful engagement opportunities based on individual resident abilities, interests, histories, and preferences
Lead therapeutic, recreational, educational, social, and life-enrichment programming
Maintain a vibrant and engaging programming calendar
Coach, mentor, support, and develop Memory Care associates
Establish clear expectations while creating a positive and accountable team culture
Partner with the Health & Wellness Director and clinical team to support resident needs
Support associates in responding appropriately to dementia-related behavioral and emotional needs
Build trusted relationships with residents and families
Provide family communication, education, and support
Ensure compliance with Memory Care standards, policies, procedures, and applicable regulations
Monitor resident engagement and continuously identify opportunities to strengthen the program
Support resident satisfaction and occupancy goals
Collaborate with the Executive Director and community leadership team
Participate in the community's Manager-on-Duty rotation
The Memory Care Director plays an important role in bringing our Flourish Memory Care philosophy to life through purposeful experiences and meaningful connections.
You’ll support programming and resident engagement through our Flourish distinctions:
Flourish Restore
Flourish Enrich
Flourish Connect
Flourish Create
Flourish Engage
Flourish Contribute
The goal isn't simply to keep residents busy. It's to create opportunities for residents to experience purpose, accomplishment, connection, familiarity, joy, and belonging.
Minimum 3 years of experience working with seniors
Minimum 1 year of direct experience working with individuals living with dementia
Previous experience developing or implementing resident programming
Demonstrated ability to effectively manage, coach, and develop employees
Strong understanding of person-centered dementia care
Excellent communication and interpersonal skills
Strong planning, organization, and follow-through
Ability to respond professionally and compassionately to dementia-related behaviors and family concerns
Associate degree or equivalent experience required
Bachelor's degree preferred in Recreation Therapy, Social Work, Human Development, Psychology, Gerontology, or a related field
Previous Memory Care Director, Memory Care Coordinator, Life Enrichment Director, Programming Director, or comparable leadership experience
Assisted Living or Memory Care leadership experience
Certified Dementia Practitioner (CDP)
Activities Director Certification
Certified Therapeutic Recreation Specialist (CTRS)
Other dementia-care or therapeutic-recreation certifications
You’ll likely thrive at Fox Hollow if you:
See the person first and the diagnosis second
Understand that meaningful Memory Care programming goes far beyond bingo and crafts
Are comfortable being visible and actively engaged with residents and associates
Can coach employees positively while still holding them accountable
Know how to develop a team rather than simply direct one
Bring creativity and energy while also providing structure and consistency
Understand how to adapt programming to different cognitive and functional abilities
Communicate confidently and compassionately with families
Can recognize what is already working and build upon it
Believe every resident deserves opportunities for choice, dignity, purpose, connection, and joy
This is an opportunity to join a Memory Care program with a strong foundation already in place.
Fox Hollow has a thriving, high-occupancy Memory Care neighborhood and a strong reputation within the local community for the quality of care provided to residents.
Our residents are a high-functioning and engaged group, creating tremendous opportunity for meaningful and creative programming.
Our first-shift team is established and consistent, and over the past six months, the community has focused on continuing to develop its evening and overnight teams.
Most importantly, our associates are willing to learn. We're looking for a Memory Care leader who can provide the additional guidance, development, and leadership that will help the entire team continue to grow.
Salary: $62,000/year
Schedule: Monday-Friday with participation in the community's Manager-on-Duty rotation.
Our mission is To Enhance the Human Spirit, and nowhere is that mission more meaningful than in Memory Care.
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
Pay-on-Demand with ZayZoon
Free medical insurance plan option
Medical, Dental & Vision Insurance
Paid Training
Paid Time Off & Holiday Pay
Career growth and advancement opportunities
Supportive community, regional, and company leadership
A work environment where your experience, ideas, and creativity are valued
The opportunity to make a meaningful difference every day
If you're an experienced dementia-care leader who can develop a team, create meaningful programming, support families, and bring purpose and connection into residents' daily lives, we'd love to meet you.