Memory Care Director

Charter Senior Living; Pikesville (MD); On-site; USD 72,000 - 88,000; Full time

Job summary

Charter Senior Living of Woodholme Crossing in Pikesville, MD is seeking a Memory Care Director with a strong clinical background in dementia care to lead the memory care neighborhood. This full-time role includes Monday–Friday schedule and a Manager-on-Duty rotation, with a focus on resident safety, care quality, and regulatory compliance.

You will mentor a dedicated team, oversee daily operations, coordinate with nursing and wellness leadership, and build relationships with residents and

Qualifications

• Professional memory care and dementia care experience required.
• Clinical background with resident care operations experience.
• Prior supervisory or management experience.
• Experience overseeing daily resident care operations.
• Experience in senior living settings.
• Strong understanding of person-centered dementia care.
• Knowledge of resident safety, care coordination, and regulatory compliance.
• Ability to lead, coach, and hold associates accountable.
• Strong communication, organization, and problem-solving skills.
• Ability to build positive relationships with residents, families, and staff.
• Ability to manage competing priorities and participate in Manager-on-Duty rotation.

Responsibilities

• Oversee daily memory care operations and resident care quality.
• Monitor and coordinate resident care needs with clinical leadership.
• Support person-centered dementia care and safety.
• Collaborate with nursing and wellness leadership for care coordination.
• Coach, mentor, and develop memory care associates.

Skills

Memory care experience

Dementia care

Supervision

Operations oversight

Senior living

Person-centered care

Safety & compliance

Leadership & coaching

Communication & organization

Resident-family relationships

Prioritization

Weekday availability

Job description

Memory Care Director - Clinical Leadership & Dementia Care

Charter Senior Living of Woodholme Crossing | Pikesville, MD

Salary: $80,000 Annually

Full-Time | Monday-Friday | Manager-on-Duty Rotation

Lead With Compassion. Inspire Your Team. Make a Difference in Memory Care.

Are you an experienced memory care leader with a strong clinical background and a passion for dementia care?

Do you thrive in an environment where you can lead a team, oversee resident care operations, and build meaningful relationships with residents and their families?

Are you ready to take ownership of a memory care department and make a lasting impact on the quality of care residents receive?

Charter Senior Living of Woodholme Crossing is seeking an experienced Memory Care Director to lead our memory care neighborhood!

We're looking for a confident, compassionate leader who brings hands-on dementia care experience, clinical knowledge, and proven supervisory skills.

This is a leadership opportunity for someone who understands the importance of resident safety, regulatory compliance, associate development, and person-centered dementia care.

If you have a clinical background, memory care experience, and a passion for leading others, we'd love to meet you!

Why Join Charter Senior Living of Woodholme Crossing?

At Charter Senior Living, our mission is To Enhance the Human Spirit, and our Memory Care Director plays an essential role in bringing that mission to life.

In this role, you'll have the opportunity to:

• Lead and support a dedicated memory care team.

• Make a meaningful impact on the lives of residents living with dementia.

• Take ownership of daily memory care operations and resident care quality.

• Build trusted relationships with residents and families.

• Coach, mentor, and develop associates.

• Partner with community leadership to support operational excellence.

• Promote compassionate, individualized, and dignified dementia care.

• Help create a safe, welcoming, and supportive memory care environment.

What You'll Do

Memory Care Operations & Resident Care

• Oversee daily operations of the memory care neighborhood.

• Support safe, consistent, high-quality care for residents living with Alzheimer's disease and other forms of dementia.

• Monitor resident care needs and coordinate with the clinical leadership team to address changes in condition.

• Promote individualized, person-centered approaches to dementia care.

• Support appropriate resident care routines, documentation, and follow-through.

• Identify opportunities to improve resident care practices and daily operations.

• Collaborate with nursing and wellness leadership to support care coordination.

• Help maintain a safe, organized, and supportive memory care environment.

Clinical Oversight & Regulatory Compliance

• Apply clinical knowledge to support resident safety, care quality, and operational decision-making.

• Monitor compliance with applicable memory care regulations, policies, and procedures.

• Support readiness for inspections, audits, and regulatory reviews.

• Promote accurate documentation and appropriate reporting of resident care concerns.

• Identify potential care or compliance risks and coordinate timely corrective action.

• Partner with community leadership to reinforce consistent care standards.

Team Leadership & Associate Development

• Provide daily leadership, guidance, and support to memory care associates.

• Help establish clear expectations for resident care, teamwork, accountability, and professionalism.

• Coach and mentor associates in dementia care best practices.

• Support staff training, competency development, and performance improvement.

• Address operational challenges proactively.

• Encourage positive communication and collaboration across departments.

• Promote a culture of compassion, respect, and resident-centered care.

Resident & Family Relationships

• Build strong, trusting relationships with residents and their families.

• Communicate with families regarding resident needs, concerns, and care experiences within the scope of the role.

• Support families navigating the challenges associated with dementia.

• Respond to concerns with empathy, professionalism, and follow-through.

• Collaborate with community leadership to support resident and family satisfaction.

• Help ensure residents receive individualized attention and meaningful engagement.

What We're Looking For

Required Qualifications

• Professional experience in memory care and dementia care.

• Clinical background with experience supporting resident care operations.

• Previous supervisory or management experience.

• Experience overseeing daily resident care operations.

• Previous senior living experience.

• Strong understanding of person-centered dementia care.

• Knowledge of resident safety, care coordination, and regulatory compliance.

• Ability to lead, coach, and hold associates accountable.

• Strong communication, organization, and problem-solving skills.

• Ability to build positive relationships with residents, families, and associates.

• Ability to manage competing priorities and respond appropriately to operational challenges.

• Availability to work Monday-Friday and participate in the Manager-on-Duty rotation.

Preferred Qualifications

• Certified Dementia Practitioner (CDP) certification.

• Previous experience as a Memory Care Director, Memory Care Manager, Clinical Supervisor, or similar leadership role.

• Experience supporting regulatory surveys, inspections, or corrective action plans.

• Experience training and developing memory care associates.

• Experience managing resident care concerns and communicating with families.

Who Will Thrive in This Role?

You'll be a great fit if you:

• Have a strong clinical foundation and understand the complexities of dementia care.

• Have successfully supervised or managed a resident care team.

• Are comfortable overseeing daily care operations and holding associates accountable.

• Understand the importance of regulatory compliance and accurate documentation.

• Lead with compassion while maintaining clear expectations.

• Are proactive in identifying and resolving care concerns.

• Build meaningful relationships with residents and families.

• Communicate confidently with associates and community leadership.

• Are organized, dependable, and committed to providing exceptional care.

• Believe every resident deserves dignity, respect, and individualized support.

Compensation & Schedule

Annual Salary: $80,000

Full-Time Leadership Position

• Primary schedule: Monday-Friday

• Manager-on-Duty rotation required

• Flexibility to support resident and operational needs

Join a Team Dedicated to Enhancing the Human Spirit

At Charter Senior Living, we believe exceptional memory care begins with compassionate leadership, meaningful relationships, and a commitment to resident well‑being.

Our Memory Care Directors help bring that commitment to life by supporting residents, developing associates, and ensuring our memory care neighborhoods operate with care, consistency, and purpose.