Regional Director of Hotel Operations — Multi-Property Leader

esacareers; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC seeks a Regional Hotel Operations Director to oversee a portfolio of properties across a defined region in the United States. You will drive guest experience, brand standards, and financial performance while leading and coaching property leaders.

You will coordinate with Operations, Sales and Marketing to execute revenue and service plans, monitor P&L, and enforce safety and quality controls across sites. Extensive travel is required.

Qualifications

• Bachelor's degree in Business or related field is required.
• Strong communication skills and market knowledge.
• Experience managing multi-property hotel operations and leading teams.

Responsibilities

• Directs and manages multiple hotel operations within a region to improve guest experience, quality, and financial performance.
• Drive company initiatives (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks, SafeWATCH).
• Coordinate with Operations, Sales, and Marketing to develop brand awareness and forward leads.
• Monitor P&L, labor standards, and vendor payments; analyze variances to safeguard revenue and costs.
• Recruit, hire, train, and develop staff; conduct performance appraisals.
• Lead sales, revenue, and service plan implementation to maximize results.
• Conduct site audits to ensure quality and safety; communicate improvements with property management.

Skills

Market knowledge

Verbal & written communication

Problem solving

Time management

Conflict resolution

Negotiation

Education

Bachelor's degree in Business or related field

Job description

ESA Management, LLC seeks a Regional Hotel Operations Director to oversee a portfolio of properties across a defined region in the United States. You will drive guest experience, brand standards, and financial performance while leading and coaching property leaders.

You will coordinate with Operations, Sales and Marketing to execute revenue and service plans, monitor P&L, and enforce safety and quality controls across sites. Extensive travel is required.