Role Overview
The Regional Director of Clinical Operations oversees clinical performance across 5-7 skilled nursing facilities. The role ensures high-quality resident care, regulatory compliance, and consistent clinical standards. This position provides hands-on leadership, mentors nursing teams, evaluates care systems, and drives continuous improvement through data and oversight.
Core Responsibilities
Clinical Oversight and Quality
- Evaluate clinical services, documentation, assessments, care plans, and care delivery
- Conduct proactive QA audits to identify risk, trends, and compliance gaps
- Analyze clinical and operational data to identify barriers and improvement opportunities
- Oversee implementation of clinical initiatives and specialty programs
- Maintain current, compliant clinical policies and procedures
Survey and Regulatory Compliance
- Lead survey readiness through mock surveys, targeted reviews, and real-time coaching
- Oversee all survey activity, including preparation, execution, and follow-up
- Manage EDIC and CLASS access, monitoring, and submissions
- Guide risk investigations and ensure timely Plans of Correction and follow-through
- Ensure consistent, ongoing survey readiness across all assigned facilities
Leadership and Team Development
- Support and mentor DONs and nursing leadership
- Strengthen systems for QA, staffing, infection control, and compliance
- Promote accountability, quality outcomes, and professional growth
- Support leadership performance expectations and team structure
Infection Prevention
- Strengthen infection prevention programs across facilities
- Mentor and monitor infection control staff
- Ensure regulatory compliance and best practices
Facility Presence and Communication
- Conduct regular facility visits to observe care and validate performance
- Provide hands-on education and real-time coaching
- Communicate findings, risks, and action steps clearly to Administrators, DONs, and regional leadership
- Attend OHCA meetings and represent the organization as needed
Additional Responsibilities
- Perform other duties as assigned by clinical leadership
Qualifications
Licensure and Education
- Active Ohio RN license
- BSN preferred
Experience
- 3 to 5 years of long-term care leadership experience, DON or higher
- Proven success with SNF survey preparation and outcomes
- Strong knowledge of state and federal long-term care regulations
Skills and Competencies
- Strong analytical and systems-thinking skills
- Ability to collect, interpret, and act on data
- Excellent communication, judgment, and interpersonal skills
- Ability to manage multiple priorities in fast-paced environments
- Demonstrated ability to mentor, coach, and build strong nursing teams
Other Requirements
- Valid driver’s license
- Ability to travel between facilities
- Overnight travel may be required
Work Environment
- Primarily facility-based in the Toledo area, with potential expansion
- Not an office-based role
- Limited remote work when operationally appropriate
- Schedule may shift based on surveys and clinical priorities
- Regular use of computers, phones, and standard office equipment
Compensation and Benefits
- Competitive salary
- Paid time off
- Medical, dental, vision, and life insurance options