Regional Director - Luxury Property Operations

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

EAP

Identity theft protection

Pet insurance

Retirement

401K

PTO

Job summary

Worth Ross Management Company, Inc. is seeking a Regional Director to oversee a portfolio of residential communities and lead a team of General Managers. This leadership role emphasizes operational excellence, strong client relationships, and developing high-performing teams.

The Regional Director will partner with executive leadership, ensure communities meet financial goals, and drive an exceptional resident experience across sites. Regular travel is expected.

Qualifications

• 5-7+ years of experience in property operations, community association management, or hospitality leadership.
• Proven leadership experience managing multi-site teams.
• Strong financial acumen and budgeting knowledge.
• Excellent communication and relationship-building skills.
• Willingness to travel frequently.

Responsibilities

• Provide leadership and operational oversight for an assigned portfolio of properties.
• Lead, coach, and support General Managers across multiple communities.
• Partner with Executive Leadership to set and achieve regional goals.
• Build relationships with Boards of Directors and key stakeholders.
• Oversee financial performance, budgeting and process improvements.
• Evaluate underperforming properties and implement strategic solutions.
• Ensure staffing and development across sites.
• Support new business development and onboarding of new accounts.
• Ensure compliance with policies, regulations, and industry practices.
• Travel regularly to properties and attend meetings.

Skills

Leadership

Multi-site management

Financial acumen

Communication

Staff development

Travel readiness

CMCA/AMS/PCAM designation

Education

High school diploma

Bachelor's degree in business or related field preferred

Job description

Worth Ross Management Company, Inc. is seeking a Regional Director to oversee a portfolio of residential communities and lead a team of General Managers. This leadership role emphasizes operational excellence, strong client relationships, and developing high-performing teams.

The Regional Director will partner with executive leadership, ensure communities meet financial goals, and drive an exceptional resident experience across sites. Regular travel is expected.