Regional Director | Austin

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

EAP

Identity theft protection

Pet insurance

Retirement

401K

PTO

Job summary

Worth Ross Management Company, Inc. is seeking a Regional Director to oversee a portfolio of residential communities and lead a team of General Managers. This leadership role emphasizes operational excellence, strong client relationships, and developing high-performing teams.

The Regional Director will partner with executive leadership, ensure communities meet financial goals, and drive an exceptional resident experience across sites. Regular travel is expected.

Qualifications

• 5-7+ years of experience in property operations, community association management, or hospitality leadership.
• Proven leadership experience managing multi-site teams.
• Strong financial acumen and budgeting knowledge.
• Excellent communication and relationship-building skills.
• Willingness to travel frequently.

Responsibilities

• Provide leadership and operational oversight for an assigned portfolio of properties.
• Lead, coach, and support General Managers across multiple communities.
• Partner with Executive Leadership to set and achieve regional goals.
• Build relationships with Boards of Directors and key stakeholders.
• Oversee financial performance, budgeting and process improvements.
• Evaluate underperforming properties and implement strategic solutions.
• Ensure staffing and development across sites.
• Support new business development and onboarding of new accounts.
• Ensure compliance with policies, regulations, and industry practices.
• Travel regularly to properties and attend meetings.

Skills

Leadership

Multi-site management

Financial acumen

Communication

Staff development

Travel readiness

CMCA/AMS/PCAM designation

Education

High school diploma

Bachelor's degree in business or related field preferred

Job description

LOCATION: Austin, TX.

SCHEDULE: ON-SITE | Monday - Friday: Business Hours | On-call

ABOUT US

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

WRMC is seeking a strategic and hands-on Regional Director to oversee a portfolio of residential communities and lead a team of General Managers.

This is a high-impact leadership role focused on driving operational excellence, strengthening client relationships, and developing high-performing teams. The Regional Director partners closely with Executive Leadership and Boards of Directors to ensure each community operates efficiently, meets financial goals, and delivers an exceptional resident experience.

What You’ll Do

• Provide leadership and operational oversight for an assigned portfolio of properties
• Lead, coach, and support General Managers across multiple communities
• Partner with Executive Leadership to establish and achieve regional goals
• Build strong relationships with Boards of Directors and key stakeholders
• Oversee financial performance, budgeting, and process improvements
• Evaluate underperforming properties and implement strategic solutions
• Ensure proper staffing, hiring, and team development across sites
• Support new business development and assist with onboarding new accounts
• Ensure compliance with company policies, regulations, and industry best practices
• Travel regularly to properties and attend Board and community meetings as needed

What You Bring

• 5-7+ years of experience in property operations, community association management, or hospitality leadership
• Proven leadership experience managing multi-site teams
• Strong financial acumen and understanding of budgeting and accounting principles
• Excellent communication and relationship-building skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• CMCA, AMS, or PCAM designation preferred
• High school diploma required; bachelor's degree in business or related field preferred

Additional Requirements

• Ability to travel frequently between properties within the assigned region
• Flexibility to work extended hours, weekends, and respond to emergencies as needed

• Medical
• Dental
• Vision
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee assistance program (EAP)
• Identity theft protection
• Pet insurance
• Retirement
• 401K
• Paid Time Off (PTO)