Regional Director, Hospital Lab Partnerships

Quest Diagnostics; Roanoke (VA); Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Quest Diagnostics Roanoke is seeking a Director to lead Co-Lab Services relationships across the region, aligning Quest lab management, Co-Lab clients, and the National Co-Lab team to ensure the successful execution of contracted services.

The role drives business strategy, oversees KPI performance, staff development, and compliance, and ensures testing quality, licensure, and cost controls while advancing patient care and hospital partnerships.

Qualifikationen

• Candidates must have 6-8 years in senior leadership roles in lab management or business development.
• Strong knowledge of CLIA, CAP, HIPAA regulatory standards.
• Ability to manage budgets, KPIs, and performance improvement initiatives.
• Experience with hospital partnerships and laboratory operations.

Aufgaben

• Establish short- and long-term goals with Co-Lab clients; direct resources in the deployment, management and execution of all aspects of implementation plans to ensure goals are met; and measures compliance in collaboration with administration (Quest Diagnostics and Co-Lab Hospital Site).
• Prepare written monthly reports on Co-Lab goals and integration activities and submit to the RVP, as directed. Establish necessary budgetary controls and maintain costs within budgeting and contractual constraints.
• Apply knowledge of hospital financial operations as it relates to functioning of clinical laboratories. Lead change initiatives related to laboratory hospital information systems, implementation of integration plans, and interface opportunities.
• Responsible for Key Performance Indicators (KPI) / metrics such as: Employees / Quality / Delivery / Costs (Employees: Engagement / Retention / Turnover / Safety) / (Quality: Test not performed/ Lab Mishandles / CAP Proficiency / Training / Audit Outcomes) / (Delivery: Turn Around Time & other Co-Lab site specific metrics) / (Costs: Productivity / Efficiency / Cost Reduction Projects).
• Perform management tasks to include: direct management of staff, workforce planning, staffing, performance management, talent management and staff development.
• Ensure that all testing performed under his/her supervision is according to established, approved procedures and quality control policies and meet contract requirements.
• Work closely with key functional leaders including National Co-Lab Team on critical tactical as well as strategic type issues.
• Support and comply with all Quest Diagnostics and Co-Lab Hospital site policies and procedures. Accountable for implementation and employee compliance with policies and procedures.
• Make recommendations for the purchase of capital equipment.
• Support and participate in the hospital's performance improvement process in an effort to continuously improve the quality of patient care.
• Ensure that the laboratory maintains certification in all testing areas and retains its license.
• Promote mutual respect and professionalism throughout the company and hospital.
• Ensure that client inquiries and problems are handled professionally and expeditiously.
• Perform other duties as directed.

Kenntnisse

Relationship building

Negotiation

Strategic leadership

Communication

Financial acumen

Change management

Ausbildung

Bachelor's Degree Business or Life Sciences

Master's Degree MBA in Business Life Sciences

Jobbeschreibung

Quest Diagnostics Roanoke is seeking a Director to lead Co-Lab Services relationships across the region, aligning Quest lab management, Co-Lab clients, and the National Co-Lab team to ensure the successful execution of contracted services.

The role drives business strategy, oversees KPI performance, staff development, and compliance, and ensures testing quality, licensure, and cost controls while advancing patient care and hospital partnerships.