Regional Director Final Mile Delivery Leader

Ashley Furniture Industries; Brandon (FL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) and Profit Sharing

Tuition Assistance

Employee Discounts

Paid Time Off

Job summary

Ashley Furniture Industries is seeking a Regional Director, Final Mile to lead home delivery performance across a multi-site network. This leader will guide transportation and final mile delivery execution, ensuring safety, service, cost control, and exceptional customer experience.

The role demands strategic and operational leadership for both company-operated and third-party teams, partnering with site leadership, supply chain, and senior executives.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field; equivalent experience will be considered.
• 7+ years of transportation, logistics, final mile delivery, distribution, or field operations experience.
• 5+ years of leadership experience managing leaders and/or multi-site operations.
• Experience leading both company-operated and third-party transportation networks.
• Strong understanding of transportation operations, dispatch, routing, customer delivery experience, fleet management, and safety compliance.
• Proven ability to improve operational performance across multiple locations.
• Experience managing budgets, labor planning, transportation costs, and vendor performance.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, influence, and relationship-building abilities.

Responsibilities

• Lead transportation and home delivery operations across multiple locations within an assigned region.
• Drive performance across key metrics including on-time delivery, customer satisfaction, safety, transportation cost, delivery productivity, claims, and service quality.
• Ensure consistent operational standards, policies, and best practices are executed throughout the region.
• Partner with site leadership to optimize route planning, scheduling, dispatch operations, fleet readiness, and delivery execution.
• Identify operational risks and proactively address service disruptions, capacity constraints, and performance gaps.
• Ensure compliance with DOT regulations, safety requirements, and company policies.

Skills

Leadership experience

Multi-site operations

Customer delivery experience

Analytical skills

Communication skills

Strategic planning

Education

Bachelor's degree in Supply Chain / Logistics / Business / Operations Management

Tools

TMS

Routing platforms

Operational dashboards

Job description

Ashley Furniture Industries is seeking a Regional Director, Final Mile to lead home delivery performance across a multi-site network. This leader will guide transportation and final mile delivery execution, ensuring safety, service, cost control, and exceptional customer experience.

The role demands strategic and operational leadership for both company-operated and third-party teams, partnering with site leadership, supply chain, and senior executives.