Regional Director, Final Mile Delivery Leader

Ashley Furniture Industries

Saint Louis (MI)

On-site

USD 140,000 - 180,000

Full time

9 days ago

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Benefits offered by this job

Health, Dental, Vision

Employee Discount on home furnishings

Paid Time Off (PTO)

Professional Development Opportunities

Tuition Assistance

Ashley Wellness Centers

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries is seeking a Regional Director of Final Mile to lead Home Delivery performance across a multi-site network of approximately 5-10 locations. This leader will be responsible for overall transportation and final mile delivery execution, including safety, service, cost, customer satisfaction, transportation capacity, and operational performance.

The Regional Director will provide strategic and operational leadership for both company-operated and third-party transportation

Qualifications

Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field.
7+ years of transportation, logistics, final mile delivery, distribution, or field operations experience.
5+ years of leadership experience managing leaders and/or multi-site operations.
Experience leading both company-operated and third-party transportation networks.
Strong understanding of transportation operations, dispatch, routing, customer delivery experience, fleet management, and safety compliance.
Proven ability to improve operational performance across multiple locations.
Experience managing budgets, labor planning, transportation costs, and vendor performance.
Strong analytical, problem-solving, and decision-making skills.

Responsibilities

Lead transportation and home delivery operations across multiple locations within an assigned region.
Drive performance across key metrics including on-time delivery, customer satisfaction, safety, transportation cost, delivery productivity, claims, and service quality.
Ensure consistent operational standards, policies, and best practices across the region.
Partner with site leadership to optimize route planning, scheduling, dispatch operations, fleet readiness, and delivery execution.
Identify operational risks and proactively address service disruptions, capacity constraints, and performance gaps.
Ensure compliance with DOT regulations, safety requirements, and company policies.