Regional Director Care Management-Des Moines

UnityPoint Health; Des Moines (IA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Pet insurance

Job summary

UnityPoint Health is seeking a Director of Care Management to lead hospital and ambulatory care management programs, providing strategic direction and operational oversight across care settings.

You will guide RN Care Managers, RN Care Coordinators, and Licensed Social Workers, building partnerships with clinical leaders and community organizations to drive seamless care integration and reduce readmissions.

Qualifications

• Bachelor-level health care degree required (BSN or BSW).
• Current licensure in good standing to practice as a Registered Nurse or Licensed Social Worker.

Responsibilities

• Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
• Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
• Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
• Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
• Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
• Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.

Skills

Strategic leadership

Team leadership

Care management

Performance analytics

Stakeholder engagement

Cross-functional collaboration

Education

BSN

BSW

Tools

EMR systems

Job description

Overview

We are seeking a strategic and collaborative leader to serve as Director of Care Management, overseeing hospital and ambulatory care management teams and programs. This role provides operational oversight, strategic direction, and leadership to ensure coordinated, patient-centered support across the continuum of care. Responsibilities include improving patient outcomes, reducing unnecessary utilization, optimizing healthcare resources, and partnering with clinical, operational, and external stakeholders to drive high-quality care delivery. The Director is responsible for resource allocation, removing operational barriers, and influencing key initiatives across multiple stakeholder groups. This individual will serve as the market’s subject matter expert within their area of responsibility and play a critical role in advancing care management strategies and organizational goals.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
• Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
• Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
• Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
• Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
• Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.

Qualifications

Education:

• Bachelors of Science in Nursing (BSN), Bachelors of Social Work, (BSW) or equivalent education in health care management Required

License(s)/Certification(s):

• Current licensure in good standing to practice as a Registered Nurse or Licensed Social Worker

Experience:

• 3-5yearsofprogressiveleadershipexperienceinCare Management orPopulationHealth orHealthcare Managementrequired