Regional Director

Kind Senior Care; Massachusetts; On-site; USD 127,500 - 172,500; Full time

Benefits offered by this job

Performance bonus plan

Paid time off

401(k)

Mileage reimbursement

Job summary

Kind Senior Care seeks a Regional Director to lead Massachusetts operations and drive growth with accountability and compassion.

Reporting to the Founder, you will oversee daily operations, financial performance, and team development across Essex and Middlesex Counties, building strong referral partnerships and a culture of care that supports clients and caregivers alike.

Qualifications

• 10+ years in senior care or related healthcare.
• 5+ years senior leadership with operational responsibility.
• Bachelor’s degree.

Responsibilities

• Lead the day-to-day operations of the Massachusetts business.
• Develop and mentor a high-performing office and clinical team.
• Drive operational excellence through scalable systems and continuous improvement.
• Oversee financial performance, budgeting, and KPIs.
• Build and strengthen relationships with referral partners and community organizations.
• Represent Kind Senior Care throughout Essex and Middlesex Counties.
• Partner with the Founder on strategic planning and continued growth.

Skills

Leadership

Communication

Networking

Presentation skills

Strategic planning

Education

Bachelor's degree

Job description

Kind Senior Care is seeking an exceptional Regional Director to lead our Massachusetts operations through the next phase of growth.

Reporting directly to the Founder, you\'ll have responsibility for the operational, financial, and cultural success of our Massachusetts business. This is an opportunity to lead an award-winning organization with an outstanding reputation for client care, caregiver experience, and operational excellence.

We\'re looking for a proven leader with experience in home care, home health, hospice, senior living, skilled nursing, or another senior care setting who is passionate about building great teams, delivering exceptional care, and driving sustainable growth.

About Kind Senior Care

Founded in 2019 as an independent, privately owned home care agency, Kind Senior Care set out to raise the standard for senior care across Massachusetts.

Our mission is simple: help older adults live safely and independently at home while providing families with peace of mind. Everything we do begins with our Caregiver first philosophy, because we believe exceptional caregiver experiences lead to exceptional client care.

Since then, we\'ve grown into one of Massachusetts\' leading private-pay home care companies. For five consecutive years, we\'ve earned Activated Insights\' Best of Home Care Provider of Choice and Employer of Choice awards, and we were recently recognized as one of the Top 100 home care agencies in North America based on client and caregiver experience.

What You\'ll Do

• Lead the day-to-day operations of our Massachusetts business.
• Develop and mentor a high-performing office and clinical team.
• Drive operational excellence through scalable systems and continuous improvement.
• Oversee financial performance, budgeting, and key performance metrics.
• Build and strengthen relationships with referral partners and community organizations.
• Represent Kind Senior Care throughout Essex and Middlesex Counties.
• Partner with the Founder on strategic planning and continued growth.

What Success Looks Like

• Sustainable growth in client hours and revenue.
• Exceptional client and caregiver satisfaction.
• Strong caregiver retention and employee engagement.
• Efficient, scalable operations.
• A culture built on accountability, collaboration, and compassion.

What We\'re Looking For

• 10+ years of experience in senior care or a related healthcare field.
• Five or more years of senior leadership experience with operational responsibility.
• Demonstrated success leading teams, improving operations, and driving business growth.
• Bachelor’s degree.
• Strong relationships throughout the senior care community in Essex and Middlesex Counties.
• Excellent leadership, communication, networking, and presentation skills.

Compensation & Benefits

• Starting base salary of $150,000+, commensurate with experience
• Performance bonus plan
• Paid time off
• 401(k)
• Mileage reimbursement

If you\'re an experienced senior care leader looking for the opportunity to make a meaningful impact, build a high-performing team, and help shape the future of an award-winning organization, we\'d love to hear from you.