REGIONAL DIRECTOR

Compass Group, North America; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Paid Parental Leave

Commuter Benefits

Job summary

ESFM is seeking a Regional Director to oversee a major account and provide regional leadership across multiple sites. The role includes driving growth through new business development, overseeing client relations, and ensuring operational excellence in a fast-paced P&L-driven environment.

The position requires strong leadership, strategic thinking, and ability to influence clients while managing budgets and teams across the region.

Qualifications

• Bachelor’s degree required; 7+ years of experience in facilities/ FM or related field.

Responsibilities

• Demonstrates strong business presence and client influencing skills.
• Monitors client satisfaction and relationships to ensure solutions meet client needs.
• Manages a budget with significant financial responsibility.
• Demonstrates operational excellence through knowledge, team management, and communication.
• Performs people management and ensures succession plans are in place.
• Performs other duties as assigned.

Skills

Client relations

Budget management

People management

Analytical skills

Communication

P&L driven environment

Education

Bachelor’s Degree

Tools

MS Word

MS Excel

PowerPoint

Job description

ESFM

Position Title: REGIONAL DIRECTOR

Pay Grade: 18

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

This individual will manage a major account while providing regional oversight across local sites, leading key initiatives in the existing business and driving continued growth through new business development.

Key Responsibilities

• Demonstrates strong business presence and client influencing skills
• Monitors client satisfaction and customer relations to ensure operation solutions meet the client needs
• Manages a budget with significant financial responsibility
• Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills
• Performs people management and ensures succession plans are in place
• Performs other duties as assigned

Qualifications

• Bachelor’s Degree
• 7+ years of experience
• Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client
• Computer skills with a working knowledge of Microsoft Word, Excel and Power Point
• Strong track record of client or customer satisfaction
• Strong analytical skills
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.