Regional Dining Operations Leader

Compass Group USA; Reno (NV); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Compass Group USA is seeking a Resident District Manager to lead a large multi-unit dining account, serving as primary client contact and directing the team to meet operational and financial goals. You will plan and steer account activities, while maintaining strong client relationships and delivering on Compass Group’s mission to provide quality foodservice.

The role oversees a diverse team across a district, ensuring profitability, safety, and high service standards.

Qualifications

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, nutrition or culinary.
• Proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
• Excellent communication and leadership skills, with the ability to manage multi-site operations.

Responsibilities

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Skills

Leadership

Customer service

Financial acumen

Communication

Team building

Education

Bachelor's degree

Tools

MS Office

POS systems

Job description

Compass Group USA is seeking a Resident District Manager to lead a large multi-unit dining account, serving as primary client contact and directing the team to meet operational and financial goals. You will plan and steer account activities, while maintaining strong client relationships and delivering on Compass Group’s mission to provide quality foodservice.

The role oversees a diverse team across a district, ensuring profitability, safety, and high service standards.