Regional Digital Transformation & UX Leader

ASM

Phoenix (AZ)

On-site

USD 150,000 - 210,000

Full time

5 days ago
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Job summary

ASM is seeking a Head of Regional Digital Transformation & User Experience to lead regional digital operations across Asia, Europe and the Americas. The role focuses on creating a reliable, secure and employee-centric digital experience with AI and automation at the core.

You will partner with business leaders to translate global transformation plans into regional actions, drive continuous improvements, and shape the future of work with data-driven decisions across offices, factories, labs and

Qualifications

  • Degree in IT, CS, engineering, or business admin; equivalent experience considered.
  • Prefer AI, ITSM, infrastructure or project management certifications.
  • 10+ years in IT Ops, Digital Workplace or Service Operations.

Responsibilities

  • Lead regional digital operations across Asia, Europe, and Americas with a consistent, regionally responsive model.
  • Build strong partnerships with site leaders and business partners to surface regional demand and opportunities.
  • Own the digital employee experience and drive service quality, analytics and continuous improvement.
  • Drive AI-enabled, automation-supported operations and proactive digital services across regions.
  • Strengthen operational continuity by ensuring cybersecurity, governance and knowledge-sharing across ASM locations.

Skills

IT Operations
Digital Workplace
Regional leadership
AI & Automation
Stakeholder management
Cybersecurity awareness

Education

Bachelor's degree in Information Technology / Computer Science / Engineering / Business Administration

Tools

ERP
PLM
CRM
Data platforms

Job description

ASM is seeking a Head of Regional Digital Transformation & User Experience to lead regional digital operations across Asia, Europe and the Americas. The role focuses on creating a reliable, secure and employee-centric digital experience with AI and automation at the core.

You will partner with business leaders to translate global transformation plans into regional actions, drive continuous improvements, and shape the future of work with data-driven decisions across offices, factories, labs and

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