Regional Crisis Response & Continuity Lead

TikTok; San Jose (CA); On-site; USD 83,520 - 134,400; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid parental leave

Paid holidays and sick days

Life insurance and wellbeing benefits

Job summary

A leading tech company is seeking a Crisis Specialist to join their team in San Jose, California. This role involves supporting the Regional Crisis Manager to enhance crisis preparedness and manage responses. The ideal candidate will have over 4 years of experience in crisis management, strong project management skills, and the ability to make sound decisions in high-pressure situations. This position offers competitive compensation and a dynamic work environment centered around creativity and innovation.

Qualifications

• 4+ years of experience in business continuity, crisis management, or emergency management.
• Strong project management, report writing, incident documentation, and communication skills.
• Ability to write clearly and succinctly, tailoring messages to a wide audience.
• Demonstrated ability to exercise sound judgment and make effective decisions during high‑urgency situations.

Responsibilities

• Assist the Regional Crisis Manager with enhancing crisis preparedness/ managing response.
• Support specialty plan development.
• Assist in training and exercising engagements.
• Aid regional risk identification & evaluation activities.
• Provide support during real-time response activities.
• Help manage CMT Larkchat groups and membership.
• Responsible for regional reporting and administrative activities.

Skills

Project management

Report writing

Incident documentation

Communication skills

Judgment under pressure

Job description

A leading tech company is seeking a Crisis Specialist to join their team in San Jose, California. This role involves supporting the Regional Crisis Manager to enhance crisis preparedness and manage responses. The ideal candidate will have over 4 years of experience in crisis management, strong project management skills, and the ability to make sound decisions in high-pressure situations. This position offers competitive compensation and a dynamic work environment centered around creativity and innovation.