Regional Credit Manager

SPEC Building Materials Corporation; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

SPEC Building Materials Corporation in Tampa, Florida, seeks an Accounts Receivable and Credit & Collections specialist to manage customer accounts, process credit applications, and drive timely payments. You will coordinate with Accounts Payable to support cash flow and maintain lien paperwork as needed.

The role emphasizes strong analytical and negotiation skills, high-volume workflow management, and exceptional customer service to internal and external stakeholders.

Qualifications

• Minimum 2+ years of experience in commercial collections.
• Proficient with computer applications (Word, Excel, Outlook) at an intermediate level.

Responsibilities

• Operate under the Company Credit Policy guidance.
• Process credit applications and set up job accounts.
• Resolve discrepancies and disputes with customers in a timely manner.
• Process sales tax resale and exempt forms and maintain files.
• Issue sales tax credits as needed.
• Collaborate with management to improve cash flow and credit quality.
• Provide lien waivers and process lien paperwork.
• Maintain documentation in customer credit files.
• Manage customer accounts and primary liaison with Accounts Payable.
• Make and receive calls with assigned customers.
• Follow up on past-due invoices and provide required documentation for payment.
• Encourage timely payments and build customer relationships.
• Assess delinquent accounts and escalate as needed.
• Deliver quality customer service internally and externally.
• Assist with other duties related to Accounts Receivable, Credit and Collections.

Skills

Analytical skills

Time management

Negotiation

Prioritize high volume workload

Interpersonal communication

Customer service

Typing (10-key)

Team collaboration

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Category

Accounting and Finance

Job Location

1440 Massaro Blvd, Tampa, Florida, United States

Tracking Code

88-392

Position Type

Full-Time/Regular

Job Description

• Operate within the guidelines and requirements of the Company Credit Policy under the direction of the Corporate Credit Manager.
• Process credit applications and setup job accounts.
• Works with customers to resolve discrepancies and disputes in a timely manner
• Process sales tax resale and exempt forms and maintain in appropriate files.
• Issue sales tax credits.
• Work with management to improve cash flow, credit quality, and increase sales volume.
• Provide lien waivers and process lien paperwork as needed.
• Maintain all appropriate documentation in the customer credit file.
• Works within an assigned customer account base and maintains the primary relationship with the Accounts Payable department for each customer
• Placing and receiving phone calls with assigned customers
• Perform follow-up work on past due invoices and provide customers with the documentation required to ensure timely payment
• Motivate customers to pay past due balances by building customer relationships
• Assessing delinquent accounts and escalating to management accordingly
• Provide quality customer service both internally and externally
• Any other duties related to Accounts Receivable, Credit and Collections that may be assigned.

Required Skills

• Exhibit strong analytical, technical, and research skills with attention to detail.
• Effective time management and prioritization of tasks is required.
• Ability to resolve conflict with negotiation skills and build good customer relationships.
• Ability to prioritize high volume workload while working independently.
• Timely interpersonal communication with management & co-workers.
• Excellent communication skills (written and verbal). Customer Service focused.
• Interpersonal skills and the ability to work well with customers and staff.
• 10 key calculator and key entry (computer/typing) by touch.
• Goal oriented.

Required Experience

High School Diploma Required

• Minimum 2+ years of experience in commercial collections.
• Proficient with computer applications (i.e.; Word, Excel, Outlook – Int. level preferred)