Regional Credit Manager

SilkRoad; Tampa (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

SilkRoad is seeking an Accounts Receivable/Credit & Collections professional in Tampa, FL to manage credit applications, set up accounts, and maintain strong customer relationships with accounts payable teams.

You will resolve discrepancies, process tax forms, and drive timely payments while supporting cash flow improvements and overall sales growth. Excellent communication and organizational skills are essential.

Qualifications

• Experience in accounts receivable, credit and collections.
• Ability to process tax resale and exempt forms accurately.
• Experience resolving discrepancies and disputes with customers.
• Strong communication with accounts payable departments.

Responsibilities

• Process credit applications and setup job accounts.
• Provide lien waivers and process lien paperwork as needed.
• Follow up on past due invoices and provide documentation for timely payment.
• Motivate customers to pay past due balances by building relationships.
• Assess delinquent accounts and escalate to management.
• Maintain customer credit files.
• Place and receive calls with assigned customers.
• Work with management to improve cash flow, credit quality, and increase sales.
• Provide quality customer service both internally and externally.
• Any other duties related to Accounts Receivable, Credit and Collections.

Job description

Operate within the guidelines and requirements of the Company Credit Policy under the direction of the Corporate Credit Manager.

Process credit applications and setup job accounts.

Works with customers to resolve discrepancies and disputes in a timely manner

Process sales tax resale and exempt forms and maintain in appropriate files.

Issue sales tax credits.

Work with management to improve cash flow, credit quality, and increase sales volume.

Provide lien waivers and process lien paperwork as needed.

Maintain all appropriate documentation in the customer credit file.

Works within an assigned customer account base and maintains the primary relationship with the Accounts Payable department for each customer

Placing and receiving phone calls with assigned customers

Perform follow-up work on past due invoices and provide customers with the documentation required to ensure timely payment

Motivate customers to pay past due balances by building customer relationships

Assessing delinquent accounts and escalating to management accordingly

Provide quality customer service both internally and externally

Any other duties related to Accounts Receivable, Credit and Collections that may be assigned.