Regional Credit Manager

The Kendall Group; Conshohocken (Montgomery County); On-site; USD 90,000 - 150,000; Full time

Job summary

The Kendall Group in Conshohocken, PA is seeking a Regional Credit Manager to lead our multi-state credit team, oversee risk and collections, and ensure strong governance of credit processes across the region. You will partner with Sales to align onboarding and credit approvals, travel to regional locations, and drive working capital optimization.

Reporting to the Director of Credit Services, you will manage credit risk, set limits, monitor exposure, and mentor Credit Analysts and Assistants to

Responsibilities

• Lead a multi-state credit team with leadership, growth, and mentoring.
• Adhere to company values: Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven Progress.
• Invest in self-growth through continuous improvement, learning, and development.
• Manage credit risk across the regional customer portfolio, evaluate creditworthiness, establish credit limits, and monitor exposure to mitigate risk.
• Oversee regional collections in line with strategy, prioritize delinquent accounts, direct outreach, and escalations.
• Apply lien statutes, bankruptcy requirements, and sales tax regulations in managing customer accounts and lien processes.
• Improve days sales outstanding (DSO) and reduce aging balances in receivables for the region.
• Balance credit risk with customer and business needs, protecting financial interests while maintaining relationships.
• Prepare reports for management review and decision-making.
• Collaborate with Sales to streamline customer onboarding and credit processes.
• Travel to regional locations to support sales alignment.
• Ensure adherence to established credit policies, internal controls, and documentation requirements across the region.

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Director of Credit Services, the Regional Credit Manager leads the company's credit functions for assigned business units, manages credit risk, supports profitable sales growth, and optimizes working capital. This role works cross-functionally to deliver consistent, efficient, and customer-oriented credit processes, enforcing strong governance and financial discipline. The Regional Credit Manager will lead a team of Credit Analysts and Credit Administrative Assistants.

Exciting work you will do:

The essential duties and responsibilities of the Regional Credit Manager will consist of, but are not limited to, the following:

• As a leader, model the following behaviors with your team:
  • Provide leadership, direction, growth, and mentoring for a multi-state credit team
  • Adhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven Progress
  • Invest in self-growth through participating in continuous improvement, learning, and development
• Manage credit risk across the assigned regional customer portfolio, including evaluating creditworthiness, establishing appropriate credit limits, and monitoring credit exposure to mitigate financial risk
• Manage regional collection activities in alignment with established strategy, including prioritizing delinquent accounts, directing customer outreach, and managing appropriate escalations
• Apply working knowledge of lien statutes, bankruptcy requirements, and sales tax regulations in managing customer accounts, including overseeing the lien process and determining when appropriate action is required
• Manage receivables performance for the assigned region, with a focus on improving days sales outstanding (DSO) and reducing aging balances
• Balance credit risk with customer and business needs, exercising sound judgment to support strong customer relationships while protecting the company's financial interests
• Prepare reports for management review
• Collaborate with Sales to streamline customer onboarding and credit processes
• Travel to regional locations to support sales alignment
• Ensure adherence to established credit policies, internal controls, and documentation requirements across the assigned region