Regional Compliance Specialist (Western MA Region)

WinnCompanies; Springfield (MA); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Wellness programs

Flexible work options

Job summary

WinnCompanies is seeking a Regional Compliance Specialist to support properties across the Western Massachusetts region. The role ensures policies from WinnResidential and housing agencies are communicated and implemented by site managers and senior staff, delivering training and conducting compliance reviews.

The position offers a hybrid schedule (Mon-Fri 8:00 AM–5:00 PM with flexibility to work remotely on Fridays) and a salary range of $85,000–$90,000, with final pay based on

Qualifications

• High School diploma or GED.
• 5-8 years of related work experience with affordable housing programs.
• Minimum 5-8 years of direct compliance department experience, including LIHTC and Project Based Section 8.
• Experience with computer systems, particularly Microsoft Office Suite.
• Current driver’s license in good standing.
• Ability to manage multiple assignments and tasks.
• Outstanding verbal and written communication skills.
• Comprehend and communicate complex verbal information in English.

Responsibilities

• Perform regular on site and remote audits, ensure timely response to agency audit findings.
• Manage and monitor lease up or program conversion efforts.
• Analyze regulatory documents to set up property management software.
• Collaborate to design, deliver trainings.
• Review and implement policies reflecting agency requirements.
• Monitor financial and programmatic indicators across portfolio.
• Provide direct support to internal and external customers via meetings and tickets.
• Perform other administrative duties as assigned.

Skills

Verbal communication

Written communication

Leadership

Training

Organizational skills

Interpersonal skills

Multitasking

English communication

Education

Bachelor's degree or equivalent

Certified Occupancy Specialist (COS)

NAHP / SHCM / CAM / CAPS or similar

Tools

Microsoft Office Suite

Helpdesk ticketing system

Job description

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.

About The Opportunity

WinnCompanies is looking for a Regional Compliance Specialist to join our team and support properties throughout the Western Massachusetts region.

The Regional Compliance Specialist is responsible for ensuring that all policies and procedures from WinnResidential and affordable housing agencies are communicate to, andimplemented by site managers and senior staff within the assigned portfolio. You will also be responsible for delivering a network of training, completing compliance reviews, monitoring property-specific compliance requirements across program types, and providing direct support to the assigned portfolio to ensure properties are meeting or exceeding regulatory requirements across various agencies and organizations.

Please note that the pay range for this position is $85,000.00-$90,000.00 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Additionally, the regular hybrid work schedule is as follows: Monday through Friday, from 8:00 AM to 5:00 PM with flexibility to work remotely on Fridays.

Responsibilities

• Perform regular on site and remote audits, both scheduled and unscheduled, and assist sites in preparation of, attend, and ensure timely and complete response to agency audit findings.
• Manage and monitor efforts of various departments during lease up or program conversion of new and existing properties to ensure owner and investor expectations are met or exceeded.
• Analyze and interpret regulatory documents to ensure proper setup of property management software for new and existing assets; manage and correct as necessary through helpdesk ticketing system.
• Collaborate with Corporate Compliance to design, develop, and deliver trainings through either direct delivery or coordination with existing trainings provided through professional organizations.
• Review, revise, disseminate, and implement policies and procedures to reflect new or changing agency and/or company requirements.
• Collaborate with various departments to drive overall property performance through monitoring, reporting, communicating, and tracking key indicators of financial and programmatic requirements.
• Provide direct support and routine accessibility to internal and external customers within the assigned portfolio through attendance at regularly scheduled meetings, conference or direct calls, email, and completion of helpdesk tickets.
• Various other administrative duties as assigned.

Requirements

• High School diploma or GED.
• 5-8 years of related work experience with affordable housing programs.
• Minimum 5-8 years of direct compliance department experience, including Low Income Housing Tax Credit and Project Based Section 8 affordable housing experience.
• Experience with computer systems, particularly Microsoft Office Suite.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to manage multiple assignments and tasks.
• Outstanding verbal and written communication skills.
• Comprehend and communicate complex verbal information in English to organization.
• Outstanding leadership and training skills.
• Demonstrated organizational, record keeping, and interpersonal skills.

Preferred Qualifications

• Bachelor's degree or equivalent work experience.
• Certified Occupancy Specialist, C3P, CAM, CAPS or similar designations.
• NAHP, SHCM or similar designation.
• Experience in regional management involving multiple properties.

Benefits & Perks

Eligible full-time U.S. employees enjoy a competitive benefits package, including:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions

Learn more about our benefits at https://www.winnbenefits.com.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.