Regional Complex Property Claims Adjuster (Hybrid)

Crawford & Company; Peachtree Corners (GA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Crawford & Company in the New England region (NH/ME/MA) seeks an experienced property claims adjuster. This hybrid role blends work from home with field driving to assess complex commercial and residential property losses.

You will investigate, negotiate, and set loss estimates, mentor staff, and advocate for client outcomes while maintaining regulatory compliance. Travel and on-call duties may be required. A strong background in property claims and licenses where applicable is essential.

Qualifications

• Two years of college or equivalent education and experience.
• Experience adjusting complex property or liability claims.
• Strong knowledge of insurance coverage interpretations.
• Excellent verbal and written communication skills.
• Must be licensed as required by state/local jurisdictions; valid driver's license.
• On-call vary and possible after-hours work; travel may be required.

Responsibilities

• Examines claims forms, policies and endorsements to determine coverage.
• Mentor adjusters and coordinate losses with staff.
• Investigates claims by interviewing claimants and witnesses, obtaining reports and inspecting damage.
• Sets estimated loss values for clients.
• Prepares client reports collecting and summarizing required information.
• Communicates adjustment recommendations after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at proceedings.
• Maintains compliance with regulations and quality standards.
• Keeps knowledge current through continuing education.
• Makes sales calls to solicit new business.

Skills

Investigation

Negotiation

Claims management

Communication

Analytical ability

Mathematical ability

Attention to detail

Organizational skills

Interpersonal skills

Driver's license

Computer literacy

Education

Two years college or equivalent

Bachelor's degree preferred

Job description

Crawford & Company in the New England region (NH/ME/MA) seeks an experienced property claims adjuster. This hybrid role blends work from home with field driving to assess complex commercial and residential property losses.

You will investigate, negotiate, and set loss estimates, mentor staff, and advocate for client outcomes while maintaining regulatory compliance. Travel and on-call duties may be required. A strong background in property claims and licenses where applicable is essential.