Regional Coffee Equipment Tech: Install, Repair & On-Call

Royal Cup, Inc.; Athens (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Royal Cup, Inc. is seeking a Service Technician to install, repair, and maintain commercial coffee and beverage equipment at customer sites. You will troubleshoot issues, perform preventive maintenance, and install new systems across your designated region.

The role requires 2+ years’ experience, a valid driver’s license, and the ability to travel including overnight stays as needed. You’ll work with a team focused on minimizing downtime and delivering exceptional service.

Qualifications

• High School Diploma (or GED) required.
• 2+ years experience servicing/commercial equipment in food service/beverage sectors.
• Valid driver’s license required.
• Strong plumbing knowledge and water flow experience.

Responsibilities

• Install, maintain, and troubleshoot commercial coffee/beverage equipment at customer locations.
• Diagnose and repair mechanical, electrical, and plumbing issues per manufacturer specs.
• Perform preventative maintenance and QA tests to minimize downtime.
• Maintain inventory of tools, parts, and equipment and replenish as needed.
• Complete service documentation, work orders, and customer signatures promptly.
• Stay current on product knowledge and communicate Royal Cup offerings to customers.
• Pursue opportunities for account growth, including new installations and referrals.
• On-call service including after-hours and weekends.

Skills

Diagnostic skills

Customer service mindset

Education

High School Diploma or GED

Tools

Multimeters

Refractometers

Water testing devices

Job description

Royal Cup, Inc. is seeking a Service Technician to install, repair, and maintain commercial coffee and beverage equipment at customer sites. You will troubleshoot issues, perform preventive maintenance, and install new systems across your designated region.

The role requires 2+ years’ experience, a valid driver’s license, and the ability to travel including overnight stays as needed. You’ll work with a team focused on minimizing downtime and delivering exceptional service.