Regional Cloud Solutions Architecture Lead

Weights & Biases; New York (NY); On-site; USD 182,000 - 242,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

ESPP

Paid Parental Leave

Flexible PTO

Job summary

Weights & Biases is seeking a Manager/Senior Manager, Solutions Architecture to lead a regionally dispersed team responsible for complex customer deployments across AWS, GCP, Azure and on-prem. You’ll stay hands-on, perform architecture reviews, handle critical escalations, and build scalable systems and processes for fast deployment.

You’ll hire and ramp the region, define coverage and on-call standards, and act as the technical escalation point for customer infrastructure issues while shaping

Qualifications

• 3+ years managing a customer-facing technical team with hiring and performance-management responsibility
• 7+ years hands-on infrastructure, platform, or SRE experience
• Proven ability to diagnose and resolve production infrastructure issues in customer environments
• Experience delivering technical workshops, demos, or enablement sessions to customer engineering teams
• Proficiency with cloud platforms (AWS, GCP, Azure) and at least one more is a plus
• Hands-on in containerized, distributed systems and deployment tooling

Responsibilities

• Lead and grow a team of Solutions Architects covering region, including hiring, onboarding, ramp plans, and performance management
• Hands-on in customer environments — architecture reviews, deployment escalations, and root-cause analysis on Kubernetes, networking, storage, and cloud infra
• Own regional coverage model: account assignment, on-call, escalation paths, and response expectations across time zones
• Partner with Sales Engineering and Support leadership on pre-sales validation, deployment planning, and post-sales adoption
• Drive leverage by turning repeat issues into reference architectures, assets, runbooks, and enablement content
• Deliver and coach the team on technical workshops, demos, and customer enablement sessions

Skills

Docker

Kubernetes

Helm charts

Networking fundamentals

Cloud platforms

Linux/Unix

Python

ML workflows familiarity

Tools

Terraform

Job description

Weights & Biases is seeking a Manager/Senior Manager, Solutions Architecture to lead a regionally dispersed team responsible for complex customer deployments across AWS, GCP, Azure and on-prem. You’ll stay hands-on, perform architecture reviews, handle critical escalations, and build scalable systems and processes for fast deployment.

You’ll hire and ramp the region, define coverage and on-call standards, and act as the technical escalation point for customer infrastructure issues while shaping