Regional Clinical Leader - Behavioral Health Operations

Gaudenzia, Inc.; Erie (Erie County); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Excellent Benefits

On The Job Training

Upward mobility

Educational assistance to help yougrow

Résumé du poste

Gaudenzia, Inc. in the United States seeks a Regional Clinical Manager to lead day-to-day clinical and operational management of behavioral health programs within a designated region.

The role ensures delivery of high-quality, compliant, patient-centered services while supporting staff development, clinical excellence, operational effectiveness, and regulatory compliance. Work is performed with considerable independence within established regulations, policies, and procedures.

Qualifications

• Bachelor's degree in Behavioral Health, Healthcare Administration, Nursing, Social Work, Psychology, or a related field.
• Clinical licensure REQUIRED (LCSW, LPC, LMFT, or equivalent).
• 5-7 years of progressively responsible experience in behavioral health or healthcare operations.
• Minimum of 2-3 years of supervisory or management experience.
• Experience managing clinical staff, programs, and operational processes.
• Experience utilizing EHR systems, quality metrics, and performance reporting tools.
• Demonstrated success in improving clinical outcomes and operational performance.
• Experience with and knowledge of business technology computer systems (EHR, HRIS, etc.).
• Related certifications (compliance, quality, administration, etc.).

Responsabilités

• Provide leadership and oversight for assigned behavioral health programs and service lines.
• Monitor clinical operations to ensure quality, safety, efficiency, and consistency of care delivery.
• Support implementation of evidence-based practices and program initiatives.
• Ensure adherence to clinical documentation standards and treatment protocols.
• Collaborate with Clinical Supervisors, Program Directors, and Medical Providers to address operational and clinical needs.
• Monitor key clinical and operational performance indicators.
• Identify performance trends and implement corrective action plans when necessary.
• Support quality improvement initiatives and outcome measurement activities.
• Review client satisfaction data and assist in developing improvement strategies.
• Promote continuous improvement and accountability across assigned programs.
• Supervise, coach, and support clinical operational staff.
• Assist with recruitment, onboarding, training, and retention efforts.
• Conduct performance evaluations and support employee development plans.
• Foster a positive, collaborative, and inclusive work environment.
• Provide guidance related to clinical practice, client care, and operational processes.
• Ensure compliance with federal, state, local, and accrediting body requirements.
• Participate in audits, accreditation activities, and regulatory inspections.
• Monitor program adherence to organizational policies and procedures.
• Identify potential compliance risks and implement corrective actions.
• Support incident review, investigation, and follow-up activities.
• Assist in managing program budgets and resource allocation.
• Support workforce planning and coverage strategies.
• Collaborate with leadership to achieve clinical, operational and financial goals.
• Maintain positive relationships with community partners, referral sources, and healthcare providers.
• Participate in regional meetings and interdisciplinary committees.
• Collaborate with Human Resources, Finance, Quality, Compliance, and other support departments.
• Support community outreach and business development activities as assigned.

Connaissances

Team leadership

Crisis management

Verbal & written communication

Data analysis

Program oversight

Formation

Bachelor's degree in Behavioral Health, Healthcare Administration, Nursing, Social Work, Psychology

Clinical licensure REQUIRED (LCSW, LPC, LMFT, or equivalent)

Outils

EHR systems

HRIS

KPI dashboards & reporting

Microsoft Office

Description du poste

Gaudenzia, Inc. in the United States seeks a Regional Clinical Manager to lead day-to-day clinical and operational management of behavioral health programs within a designated region.

The role ensures delivery of high-quality, compliant, patient-centered services while supporting staff development, clinical excellence, operational effectiveness, and regulatory compliance. Work is performed with considerable independence within established regulations, policies, and procedures.