Regional Clinical Director (RCD)

CRH Healthcare, LLC; Maryland; On-site; USD 170,000 - 210,000; Full time

Job summary

Patriot Urgent Care, part of CRH Healthcare, seeks a Regional Clinical Director to balance hands-on urgent care with regional leadership responsibilities across Maryland. You will work 4–8 clinical shifts monthly while coaching providers and enhancing clinical quality and patient experience.

Reporting to regional leadership, you will collaborate with VPs and directors to implement new clinical programs and address operational challenges. Travel across Maryland clinics is required.

Qualifications

• Active, unrestricted Maryland clinical license as a PA or NP.
• Minimum of 3 years of clinical experience, including urgent care.
• Experience performing clinical chart reviews and contributing to quality improvement.
• Interest in transitioning into medical leadership with collaboration and mentoring.
• Ability to travel among assigned Maryland clinics.
• Strong communication skills and ability to deliver constructive feedback.
• Working knowledge of practice management systems such as Experity or ability to learn quickly.

Responsibilities

• Provide clinical leadership and support across Maryland clinics.
• Maintain 4–8 clinical shifts per month while coaching providers.
• Conduct quality-focused chart reviews for new hires and cases with PB concerns.
• Identify gaps and provide actionable coaching and feedback.
• Review provider performance data and share feedback with regional teams.
• Monitor clinic work queues and assist with timely resolution.
• Collaborate with AOMs, RODs, and RMDs to align priorities.
• Support rollout of new clinical programs and regional initiatives.
• Address provider-support and operational issues to prevent closures.
• Lead by example with clinical accountability and patient-centered care.

Skills

Clinical leadership

Urgent care experience

Chart reviews

Coaching/mentoring

Travel between clinics

Data-informed feedback

Communication

Education

Maryland PA/NP license

Tools

Experity

Job description

Patriot Urgent Care | Maryland | Regional Field Leadership

The Role

Ready to take the next step in your clinical career? Patriot Urgent Care, part of CRH Healthcare, is seeking an experienced urgent care provider who is interested in growing into medical leadership. As a Regional Clinical Director, you will continue to care for patients through 4–8 clinical shifts per month while expanding your impact by coaching providers, supporting clinical quality, and partnering with regional leaders to strengthen the patient experience across Maryland clinics. This field-based opportunity combines hands-on practice with meaningful leadership development.

What You Will Do

• Serve as a trusted, accessible clinical resource for providers across assigned Maryland clinics, answering questions and offering real-time support.
• Maintain an active clinical practice by working 4–8 patient-care shifts per month in assigned clinics.
• Conduct quality-focused clinical chart reviews for new hires, residents, locums, and cases involving PatientBond (PB) concerns.
• Identify patterns in clinical or educational gaps, provide actionable feedback and coaching, and elevate issues when appropriate.
• Review provider performance data and share timely, constructive feedback with regional providers.
• Monitor clinic work queues and help drive timely resolution and follow-through.
• Partner with Area Operations Managers (AOMs), Regional Operations Directors (RODs), and Regional Medical Directors (RMDs) to align priorities.
• Support the introduction and execution of new clinical programs and regional initiatives.
• Work proactively with regional leaders to resolve provider‑support and operational issues that could lead to clinic closures.
• Lead by example during clinical shifts, reinforcing clinical accountability, efficient care, and a patient-centered service culture.

Required Qualifications

• Active, unrestricted Maryland clinical license as a PA / NP.
• Minimum of 3 years of clinical experience, including experience in urgent care.
• Experience performing clinical chart reviews and contributing to quality improvement.
• Interest in transitioning into medical leadership, with strong collaboration, peer coaching, mentoring, or team leadership skills; prior formal management experience is not required.
• Ability to travel among assigned Maryland clinics.
• Strong communication skills and ability to deliver constructive, data-informed feedback.
• Working knowledge of Experity, or ability to become proficient quickly.

Reports to the Regional Operations Director and works closely with the VP of Clinical Services, Senior Director of Provider Education & Training, Senior Director of Clinical Quality, and Regional Medical Directors.

About Us

Patriot Urgent Care is part of CRH Healthcare, an urgent care organization serving communities in Maryland, Georgia, and Florida. We are committed to delivering a strong patient experience through accessible care, collaborative clinical teams, and operational excellence.

CRH Healthcare is an Equal Opportunity Employer. M/F/D/V