Regional Clinical Director (RCD)

CRH Healthcare; Fairland (MD); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Patriot Urgent Care, part of CRH Healthcare, seeks a Regional Clinical Director in Maryland to lead clinical quality and provider development across clinics while maintaining a hands-on patient care role.

The role combines coaching, data-driven feedback, and regional program implementation, with hybrid work and travel across Maryland. You will collaborate with regional leaders to strengthen patient experience and ensure clinical excellence.

Qualifications

• Active Maryland PA/NP license required.
• Minimum 3 years clinical experience, urgent care.
• Experience performing clinical chart reviews and quality improvement.
• Interest in transitioning into medical leadership with collaboration/mentoring.
• Ability to travel among Maryland clinics.
• Strong communication skills with data-informed feedback.
• Familiarity with Experity or ability to learn quickly.

Responsibilities

• Serve as clinical resource for providers across Maryland clinics, offering real-time support.
• Maintain active clinical practice with 4–8 shifts per month.
• Conduct quality-focused chart reviews for new hires, residents, locums, and PB concerns.
• Identify gaps, provide coaching, and elevate issues as needed.
• Review provider performance data and share timely feedback with regional providers.
• Monitor clinic work queues and drive timely resolution.
• Collaborate with AOMs, RODs, and RMDs to align priorities.
• Support new clinical programs and regional initiatives.
• Resolve provider-support and operational issues to prevent closures.
• Lead by example during clinical shifts and uphold patient-centered culture.

Skills

Leadership

Communication

Mentoring

Travel readiness

Education

Maryland PA/NP license

Tools

Experity

Job description

Position:Regional Clinical Director (RCD)

Location: 12259 Prosperity Drive STE 107

Silver Spring, MD

Remote Status: Hybrid

Job Id:4591

# of Openings:1

PATRIOT URGENT CARE

Regional Clinical Director (RCD)

Patriot Urgent Care | Maryland | Regional Field Leadership

The Role

Ready to take the next step in your clinical career? Patriot Urgent Care, part of CRH Healthcare, is seeking an experienced urgent care provider who is interested in growing into medical leadership. As a Regional Clinical Director, you will continue to care for patients through 4-8 clinical shifts per month while expanding your impact by coaching providers, supporting clinical quality, and partnering with regional leaders to strengthen the patient experience across Maryland clinics. This field-based opportunity combines hands-on practice with meaningful leadership development.

What You Will Do

• Serve as a trusted, accessible clinical resource for providers across assigned Maryland clinics, answering questions and offering real-time support.
• Maintain an active clinical practice by working 4-8 patient-care shifts per month in assigned clinics.
• Conduct quality-focused clinical chart reviews for new hires, residents, locums, and cases involving PatientBond (PB) concerns.
• Identify patterns in clinical or educational gaps, provide actionable feedback and coaching, and elevate issues when appropriate.
• Review provider performance data and share timely, constructive feedback with regional providers.
• Monitor clinic work queues and help drive timely resolution and follow-through.
• Partner with Area Operations Managers (AOMs), Regional Operations Directors (RODs), and Regional Medical Directors (RMDs) to align priorities.
• Support the introduction and execution of new clinical programs and regional initiatives.
• Work proactively with regional leaders to resolve provider-support and operational issues that could lead to clinic closures.
• Lead by example during clinical shifts, reinforcing clinical accountability, efficient care, and a patient-centered service culture.

Required Qualifications

• Active, unrestricted Maryland clinical license as a PA / NP.
• Minimum of 3 years of clinical experience, including experience in urgent care.
• Experience performing clinical chart reviews and contributing to quality improvement.
• Interest in transitioning into medical leadership, with strong collaboration, peer coaching, mentoring, or team leadership skills; prior formal management experience is not required.
• Ability to travel among assigned Maryland clinics.
• Strong communication skills and ability to deliver constructive, data-informed feedback.
• Working knowledge of Experity, or ability to become proficient quickly.

Reports to the Regional Operations Director and works closely with the VP of Clinical Services, Senior Director of Provider Education & Training, Senior Director of Clinical Quality, and Regional Medical Directors.

About Us

Patriot Urgent Care is part of CRH Healthcare, an urgent care organization serving communities in Maryland, Georgia, and Florida. We are committed to delivering a strong patient experience through accessible care, collaborative clinical teams, and operational excellence.

CRH Healthcare is an Equal Opportunity Employer. M/F/D/V