Regional Case Management Lead - Savannah, GA

LEMOINE; Savannah (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

LEMOINE is seeking a Regional Case Management Lead in Savannah, GA to oversee Lead Case Managers, Case Managers, and Case Aides across multiple sites. You will drive operational excellence, supervise staff, and collaborate with leadership and community partners to meet GA HRRP program objectives.

The role requires a Bachelor’s degree in social services or related field, plus 3+ years in case management with 1–2 years in regional supervision.

Qualifications

• Bachelor’s degree in social services, emergency management, or related field.
• Minimum of 3 years in case management, with 1–2 years in regional supervisory or lead role.
• Prior disaster response, housing programs, or government-funded recovery experience preferred.
• Demonstrated leadership and multi-site team management abilities.
• Bilingual skills are a plus.

Responsibilities

• Provide regional oversight and supervision of staff across multiple sites.
• Monitor daily operations to ensure timely, accurate service delivery.
• Support Lead Case Managers in performance management and escalations.
• Ensure complex eligibility is reviewed and high-need cases resolved promptly.
• Coach, mentor, and train staff to meet program policies.

Skills

Leadership

Communication

Mentorship

Team management

Bilingual

Education

Bachelor’s degree in social services or related field

Job description

Regional Case Management Lead - Savannah, GA

Savannah, United States | Posted on 10/29/2026

Summary:The LEMOINE company, is seeking a compassionate, strategic, and experienced Regional Case Management Lead to support the Georgia Housing Recovery & Rehousing Program (GA HRRP). In this regional leadership role, you will oversee multiple layers of case management staff—including Lead Case Managers, Case Managers, and Case Aides—to ensure the efficient and effective delivery of housing-related services to individuals and families impacted by disaster events. The Regional Case Management Lead will drive operational excellence, provide supervisory oversight, offer mentorship across teams, and collaborate with leadership, site supervisors, and community partners to meet program objectives.

Duties and Responsibilities:

• Provide regional oversight and supervision of Lead Case Managers, Case Managers, and Case Aides across multiple sites.
  
• Monitor daily operations to ensure consistent, accurate, and timely delivery of services.
  
• Support Lead Case Managers in managing staff performance and resolving operational or client-related escalations.
  
• Ensure complex eligibility documentation is reviewed and high-needs cases are resolved appropriately and promptly.
  
• Facilitate ongoing coaching, performance feedback, and training to enhance staff capabilities and adherence to program policies.
  
• Collaborate with program leadership, site supervisors, and local stakeholders to ensure efficient workflows and optimal client support.
  
• Oversee the accuracy and compliance of case documentation and data systems, ensuring all reporting meets program and confidentiality requirements.
  
• Lead process improvement efforts, including the rollout of tools, workflows, and best practices to enhance case management operations.
  
• Serve as a primary point of contact for high-level issues and ensure consistent communication across regional sites.
  
• Perform other job-related duties as assigned.
  

Qualifications, Knowledge, Skills, and Abilities:Bachelor’s degree in social services, human services, emergency management, or a related field is required. Minimum of 3 years of experience in case management or a related field, with at least 1–2 years in a regional, supervisory, or lead role.Prior experience with disaster response, housing programs, or government-funded recovery efforts is strongly preferred.

• Demonstrated leadership and team management abilities across multi-site operations.
  
• Strong interpersonal, organizational, and written/verbal communication skills.
  
• Proven ability to manage complex cases, mentor staff, and enforce program standards.
  
• Skilled in problem-solving, critical thinking, and maintaining discretion with sensitive information.
  
• Able to work both independently and collaboratively in a dynamic, mission-driven environment.
  
• Bilingual skills are a plus.
  

ABOUT US

LEMOINE is a Great Place to Work®-Certified company.We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

ABOUT US

LEMOINE is a Great Place to Work® Certified Company.From the office to the jobsite, our team is comprised of smart, ambitious, motivated, and fun professionals. Join us in the pursuit of excellence.

LEMOINE isan equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.