Regional Campus Housing & Services Lead

University of Connecticut; Storrs (CT); On-site; USD 60,000 - 63,000; Full time

Job summary

The University of Connecticut is seeking a Regional Campus Housing Coordinator to help manage housing assignments for approximately 1,000 students across regional campuses, with a home base in Storrs.

You will serve as liaison, maintain records, assist with policy development, communicate with students, families, and campus partners, and support occupancy management through data entry and reporting.

Qualifications

• Minimum of two years of full-time post-Bachelor's degree experience in a higher education field.
• Demonstrated human relations and communication skills, with the ability to interact with students, families, and campus partners.
• Clear commitment to, demonstrated understanding of and experience working with diverse populations.
• Articulated knowledge of the trends related to college students, including organizational, personnel and fiscal management.
• Experience managing complex and detailed projects/tasks.
• Experience with housing assignment software.

Responsibilities

• Serve as the liaison for the regional campuses to provide support for policy questions, processes and procedures for students.
• Responsible for assisting in the management and maintenance of residential occupancy data and administration of room assignment policies and procedures throughout the year for approximately 1000 students at regional campuses.
• Provide information and support to various specialty areas, including but not limited to: Center for Students with Disabilities, Student Health and Wellness, Learning Communities, Greek organizations, Veterans Affairs, Gender Inclusive, Athletics, and Honors.
• Maintain appropriate and accurate records and compile reports as needed or requested.
• Provide individual support and advice to students as needed concerning housing assignments.
• Serve as primary contact for residence hall staff in relation to room and building changes for on-campus undergraduate students, utilizing developmental principles, ensuring policies are applied consistently, and independently making exceptions to policies when appropriate.
• Assist with the development of policies, procedures, publications, goal development, assessment activities, training activities, and overall operation of the housing services unit.
• Independently compose, prepare and edit correspondence and reports containing information that requires thorough knowledge and understanding of housing policies and procedures; and assist in generating and developing communications for students, parents, and the University community related to on-campus housing policies and procedures.
• Serve as the first contact to students and parents in dealing with issues related to housing assignment concerns. Resolve these issues using sound judgment and creative decision-making.
• Respond to inquiries and resolve complaints from students, parents, staff and public regarding policies and procedures related to housing assignments.
• Process all transactions in the Housing software program related to moves in vacancies, trading spaces processes, and new students’ assignments.
• Present housing information to residence hall students, potential students, their families and other University staff.
• Assist with the periodic testing of housing application and selection processes and software upgrades.
• Create communications for students who are assigned to various areas of campus corresponding with the specialty groups listed above.
• Participate in various committees and work groups.

Skills

Communication skills

Diversity awareness

Project management

Education

Master’s degree

Tools

Housing assignment software

Job description

The University of Connecticut is seeking a Regional Campus Housing Coordinator to help manage housing assignments for approximately 1,000 students across regional campuses, with a home base in Storrs.

You will serve as liaison, maintain records, assist with policy development, communicate with students, families, and campus partners, and support occupancy management through data entry and reporting.