Regional Business Office Manager (SNF)

NewGen Administrative Services; Fremont (CA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Full pay transparency

Comprehensive benefits

Ongoing training and education

Clear advancement paths

Referral bonus program

Job summary

NewGen Administrative Services is seeking a Regional Business Office Manager to coach facility BOMs, standardize revenue cycle practices, and ensure accurate, efficient business office operations across multiple SNF facilities in the United States.

You will travel regularly, including overnight stays, to sites, train teams, monitor performance, and partner with facility leadership during strategic planning. This role offers competitive pay, full transparency, and strong growth opportunities.

Qualifications

• Minimum 5 years as a facility Business Office Manager in a SNF/healthcare setting.
• Deep understanding of skilled nursing revenue cycle, billing processes, and month-end close.
• Proven ability to train, coach, and lead teams across multiple locations.
• Willingness to travel regularly, including overnight stays as needed.

Responsibilities

• Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities
• Conduct monthly site visits and touch-base meetings to monitor performance and provide hands-on support
• Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month-end close routines
• Partner with facility leadership during exit reports, performance discussions, and strategic planning
• Assist with recruiting, hiring, and performance management of business office personnel
• Participate in annual RCM strategic planning and monthly performance review meetings
• Maintain software setups for new facilities and users, ensuring smooth operational transitions

Skills

Leadership

Coaching

Mentoring

Communication skills

Organization

Relationship-building

Travel willingness

Education

Bachelor’s degree in Business Administration

Master’s degree

Job description

Field‑Based | Travel within USA required (overnight may be needed)

$95,000 – $110,000 per year

Join a team that feels like family—and bring consistency and excellence to revenue cycle operations across multiple facilities.

NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person‑centered care. We’re looking for a Regional Business Office Manager to coach facility BOMs, drive process standardization, and ensure every business office in your region runs with precision and confidence.

What You’ll Do

• Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities
• Conduct regular site visits (monthly) and touch‑base meetings to monitor performance and provide hands‑on support
• Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month‑end close routines
• Partner with facility leadership during exit reports, performance discussions, and strategic planning
• Assist with recruiting, hiring, and performance management of business office personnel
• Participate in annual RCM strategic planning and monthly performance review meetings
• Maintain software setups for new facilities and users, ensuring smooth operational transitions

What You Bring

• Must have: Minimum 5 years of experience in a facility Business Office Manager role within a SNF or healthcare setting
• Must have: Deep understanding of skilled nursing revenue cycle, billing processes, and month‑end close
• Must have: Proven ability to train, coach, and hold teams accountable across multiple locations
• Must have: Willingness and ability to travel regularly, including overnight stays as needed
• Must have: Strong communication, organization, and relationship‑building skills
• Nice to have: Bachelor’s degree in Business Administration, Human Resources, or related field
• Nice to have: Master’s degree
• Nice to have: Experience rolling out process standardization initiatives across facilities

Who We Are.

We live by Teamwork, Creativity, Respect, Appreciation, Honesty, and Integrity. At NewGen, your voice matters, your expertise is respected, and your contributions are genuinely celebrated.

Why You’ll Love It Here

• Competitive pay with full pay transparency
• Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
• Ongoing training and continuing education
• Clear paths for advancement within a growing organization
• Referral bonus program

We are an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Compensation displayed represents the reasonable pay range we expect to pay for this role in the posted location. Final offers consider a variety of factors including experience, skill set, and internal equity.