Regional Business Office Manager

EPIC Healthcare; Mechanicsburg (Cumberland County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical, dental, vision

Paid time off

Growth opportunities

Job summary

EPIC Healthcare in the United States seeks a Regional Business Office Manager to oversee financial and administrative operations across multiple skilled nursing facilities. You will lead billing teams and ensure accurate Medicare, Medicaid, and private-pay billing.

The role focuses on AR performance, audits for compliance, staff training, and collaboration with facility leaders to improve efficiency and financial results across our nursing home group.

Qualifications

• Minimum 3-5 years of experience in long-term care billing or business office management.
• Prior regional or multi-site experience strongly preferred.
• In-depth knowledge of Medicare, Medicaid, and insurance billing processes.
• Strong leadership, training, and team development skills.
• Excellent analytical and problem-solving abilities.
• Experience with billing software and electronic medical records (EMR) systems.
• Ability to travel between facilities as needed.

Responsibilities

• Oversee business office operations across multiple nursing home facilities.
• Supervise and mentor Business Office Managers and administrative staff.
• Ensure accurate and timely billing for Medicare, Medicaid, private pay, and insurance.
• Monitor and improve accounts receivable (AR) performance and cash collections.
• Conduct regular audits to ensure compliance with federal, state, and company policies.
• Collaborate with facility administrators and corporate leadership on financial performance.
• Train staff on billing systems, processes, and best practices.
• Assist with month-end close, reporting, and financial analysis.
• Identify opportunities to streamline processes and improve efficiency.

Skills

Leadership

LTC billing

AR management

EMR systems

Travel required

Tools

Billing software

EMR/EHR

Job description

Regional Business Office Manager (Nursing Home Group)

Employment Type: Full-Time

Overview:

We are seeking a highly organized, detail-oriented Regional Business Office Manager to oversee and support the financial and administrative operations across multiple skilled nursing facilities. This role is ideal for a strong leader with a deep understanding of long-term care billing, collections, and regulatory compliance who thrives in a fast-paced, multi-site environment.

Key Responsibilities of the Regional Business Office Manager:

• Oversee business office operations across multiple nursing home facilities
• Supervise and mentor Business Office Managers and administrative staff
• Ensure accurate and timely billing for Medicare, Medicaid, private pay, and insurance
• Monitor and improve accounts receivable (AR) performance and cash collections
• Conduct regular audits to ensure compliance with federal, state, and company policies
• Collaborate with facility administrators and corporate leadership on financial performance
• Train staff on billing systems, processes, and best practices
• Assist with month-end close, reporting, and financial analysis
• Identify opportunities to streamline processes and improve efficiency

Qualifications:

• Minimum 3-5 years of experience in long-term care billing or business office management
• Prior regional or multi-site experience strongly preferred
• In-depth knowledge of Medicare, Medicaid, and insurance billing processes
• Strong leadership, training, and team development skills
• Excellent analytical and problem-solving abilities
• Experience with billing software and electronic medical records (EMR) systems
• Ability to travel between facilities as needed

What We Offer for the Regional Business Office Manager:

• Competitive salary + performance bonuses
• Comprehensive benefits package (medical, dental, vision)
• Paid time off and holidays
• Supportive leadership and growth opportunities
• The chance to make a meaningful impact across multiple communities

Why Join Us as a Regional Business Office Manager?

Be part of a growing organization committed to excellence in care and operations. Your expertise will directly contribute to the financial health of our facilities and the quality of care we provide to our residents.