Regional Business Office Manager

Alliance Health Group; Greensboro (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Regional impact

Job summary

Alliance Health Group is seeking an experienced Regional Business Office Manager to support skilled nursing and long-term care facilities in Greensboro, NC. This full-time role involves traveling to nearby facilities and overseeing Biller Managers across multiple sites.

You will drive timely billing, clean claims, accurate resident accounts, and strong regulatory compliance, partnering with facility admins and corporate leadership.

Qualifications

• 3+ years of SNF/LTC business office operations experience required.
• At least 1 year in regional or multi-site leadership in SNF/LTC setting.
• Strong knowledge of NC Medicaid, Medicare, and managed care billing.
• Proficiency with LTC billing platforms (e.g., PointClickCare) and staff training.

Responsibilities

• Oversee day-to-day operations of Business Office Managers at multiple SNFs.
• Ensure timely billing, collections, and cash posting across facilities.
• Manage payer mix including Medicare, Medicaid (NC), Managed Care, and private pay.
• Train staff on billing systems, census management, and revenue cycle best practices.

Skills

Billing operations

Regional leadership

Medicare/Medicaid billing

Staff training

Communication skills

Travel readiness

Tools

PointClickCare

Job description

Regional Business Office Manager – Skilled Nursing / Long-Term Care

Greensboro, North Carolina

Full-Time | Travel Required to Nearby Facilities

We are currently seeking a highly EXPERIENCED and driven Regional Business Office Manager to support our skilled nursing and long-term care facilities in and around Greensboro, NC. This position plays a key role in ensuring financial health, operational excellence, and regulatory compliance across multiple sites.

Position Overview:

As a Regional Business Office Manager, you will oversee the day-to-day operations of Business Office Managers at multiple SNFs within and around the Greensboro region. You’ll work collaboratively with facility administrators, billing teams, and corporate leadership to drive timely collections, clean billing, and accurate resident account management.

Key Responsibilities:

• Directly support and supervise facility-level Business Office Managers
• Ensure timely and accurate billing, collections, and cash posting
• Oversee payer mix: Medicare, Medicaid (NC), Managed Care, and private pay
• Train staff on billing systems, census management, and revenue cycle best practices
• Analyze accounts receivable trends and address aging balances
• Conduct audits and ensure compliance with state, federal, and company policies
• Report financial data to senior leadership and recommend improvements
• Regularly travel to SNFs in the Greensboro and surrounding area

Qualifications:

• 3+ years of experience in SNF/LTC business office operations a must
• At least 1 year in a regional or multi-site leadership role in a SNF/ LTC setting
• Strong knowledge of North Carolina Medicaid, Medicare, and managed care billing
• Proficiency with PointClickCare or other LTC billing platforms
• Excellent leadership, communication, and time management skills
• Ability to travel between local facilities on a weekly basis

What We Offer:

• Competitive salary with performance-based incentives
• Full benefits package (medical, dental, vision, 401(k), PTO)
• Supportive team culture with growth opportunities
• Chance to make a regional impact in post-acute care operations