Regional Branch Manager

Socket.dev; West Orange (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Retirement plans

Health Insurance

Paid days off

Additional weekend compensation

Annual salary: $80,000-$100,000

Job summary

Somerset Regal Bank is seeking an experienced Branch Manager to oversee two NJ branches, West Orange and Roseland, with responsibility for day-to-day operations, staff leadership, and customer relationships. The role emphasizes service excellence and growth.

Schedule includes weekdays and weekend hours as needed to support branch operations. Key duties include staff supervision, account management, and ensuring compliance with bank policies.

Qualifications

• Two years’ experience in an assistant branch management level role in banking.
• Maintain a valid Mortgage Loan Originator (MLO) ID; may be obtained post-hire.
• Familiarity with Fiserv-Cleartouch software preferred.
• Proficiency in English and strong organizational skills.

Responsibilities

• Oversee two branch locations with multiple roles and staff.
• Provide friendly customer service in person and by phone.
• Handle consumer and business accounts, including renewals, transfers, and related services.
• Educate customers on bank products and services to grow relationships.
• Retain and expand customer relationships and generate referrals.
• Supervise staff, ensure compliance, and manage daily branch operations.

Skills

Leadership

Customer Service

Communication

Staff Development

Tools

Fiserv-Cleartouch

Job description

Description

Onsite:

641 Eagle Rock Avenue, West Orange, NJ

and

180 Eagle Rock Avenue, Roseland, NJ

SCHEDULE:

Mondays - Friday - 8:45 am - 5:15 pm

Saturdays (as scheduled) 8:15 am - 12:15 pm (Roseland Branch)

Sundays (as scheduled) 8:15am-12:15 pm (West Orange Branch)

RESPONSIBILITIES:

• Oversee two local branch locations, operating a combined @$56M - Each branch has an Assistant Branch Manager, Head Teller, and Teller.
• Provide friendly and efficient customer service in person and/or over the telephone.
• Perform customer account related tasks, including, but not limited to, consumer and business account products and services, certificate renewals, card related activity, wire transfers, retirement accounts, estate and trust account assistance.
• Provide customers with signature guarantees in accordance with the Medallion Program.
• Actively educate and promote awareness of Bank products and services to potential and existing customers in an effort to establish and/or expand the customers’ relationship with the Bank.
• Call upon existing customers to retain and expand existing business relationships and determine if any other banking services are beneficial for the customer.
• Generate and follow-up on referrals from business contacts and customers to identify new business opportunities.
• Monitor customer retention and growth efforts and trends.
• Delegate tasks to branch staff in order to run the office efficiently.
• Manage branch functions and procedures related to opening and closing, office equipment and compliance requirements.
• Work with Assistant Branch Manager and Head Teller to ensure proper staff training and development.
• Motivate and instruct staff in their responsibilities, limits of authority and channels of communication.
• Hold licenses/certifications necessary to sell bank products and services.
• Plan, train, control and supervise the overall operations of the branch in conjunction with the Assistant Branch Manager.
• Investigate and take corrective actions necessary to resolve problems and complaints with customers and employees.
• Supervise the reporting of daily, weekly, monthly and quarterly information to the main office for reconciling, balancing and updating various records and files.
• Ensure proper maintenance of building and grounds. Provides supplementary maintenance as needed, including but not limited to keeping the grounds free of trash, keeping sidewalks clear during inclement weather, and assuring proper lighting.
• Ensure that the employees are well informed on Bank policies, objectives and procedures.
• May be required to attend and/or participate in public relations/company programs.
• Manage department staff in areas including, but not limited to, performance appraisals, salary recommendations, development and discipline.
• Proficiently read, write and speak the English language.
• Perform additional duties as assigned by management necessary to maintain an efficiently run office, including cross-training in other Department or Bank functions.
• Ability to work varied hours/days as business dictates.
• May travel to Bank or other locations for job related functions.

Requirements

• At least two years’ experience in an assistant branch management level role of a US bank required.
• Maintain a valid Mortgage Loan Originator (MLO) identification number; may be obtained post-hire.
• Familiarity with Fiserv-Cleartouch software preferred

BENEFITS:

• Retirement plans
• Health Insurance
• Paid days off
• Additional compensation for Saturdays and/or Sundays worked
• Annual salary: $80,000-$100,000

Somerset Regal Bank retains the right to change or modify job duties at any time.

The above job description is not all encompassing nor is it to be considered a contract of employment. Somerset Regal Bank is an Equal Opportunity Employer.

We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.