Assistant Branch Manager/Greeter - Georgian Place Branch

GOEBEL FIXTURE COMPANY; Somerset Township (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Medical Insurance

Dental & Vision Insurance

ESOP

Paid Time Off

Job summary

Somerset Trust Company is seeking an experienced Branch Manager/Operations Leader to oversee daily banking operations at the Somerset Campus. You will mentor staff, ensure accuracy in CSR and Teller duties, and drive customer service excellence in a compliant environment.

Ideal candidates have prior branch management or people leadership experience, banking knowledge of retail products, and a strong grasp of BSA/AML policies.

Qualifications

• Experience leading branch teams in a retail banking environment.
• Strong knowledge of CSR and Teller duties with attention to accuracy.
• Familiarity with BSA/AML regulations and audit readiness.

Responsibilities

• Act as the primary contact for employees, customers, and visitors on campus.
• Perform CSR and Teller responsibilities as needed.
• Collaborate with the Manager on audit preparation and compliance processes.
• Assist in scheduling and daily operational oversight.
• Support staff development through training and coaching.
• Monitor and assist with branch over/shorts (O/S).
• Coordinate shipments and deliveries with Branch Manager.
• Adhere to WE Statements and customer service standards.
• Carry out BSA/AML responsibilities per bank policies.

Skills

Customer service leadership

Branch operations

Team mentoring

BSA/AML compliance

Microsoft Office

Communication skills

Education

High School Diploma or GED

Some college preferred

Tools

DNA system

MS Office

Job description

• Location 325 Georgian PL,Somerset, PA, 15501,United States
• Job Category Banking, Finance
• Employee Type Non Exempt FT
• Manage Others Yes

Summary

Somerset Trust Company employees are an asset to the company and are friendly, reliable, and compassionate about providing excellent customer service to all internal and external customers. Employee should understand the culture and philosophy of the bank to perform their duties while demonstrating professional expertise in all aspects of job practicing sound decision making and maintaining consistent performance of all duties. This role requires the ability to lead by demonstrating and upholding expectations for a professional, respectful, and positive work environment for their fellow colleagues and customers.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Act as the primary contact for all Somerset Trust Company employees, customers and non-customers visiting the Campus.
• Perform all CSR and Teller responsibilities as needed
• Collaborate with the Manager on audit preparation and compliance processes
• Assist in scheduling and daily operational oversight
• Support staff development through ongoing training and coaching
• Monitor and assist with branch over/shorts (O/S)
• Coordinate Garda shipments and deliveries in partnership with the Branch Manager
• Adhere to the company’s WE Statements and customer service standards
• Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank’s internal policies
• Perform other related work and duties as assigned.

Education and/or Experience

• Prior branch management or people management experience is preferred.
• Prior banking experience and a general knowledge of retail products.
• High school diploma or general education degree (GED) required. Some college background strongly preferred, but not required.

TECHNICAL SKILLS

• Proficient with DNA and Microsoft Office products including Word, Excel, Outlook
• Must be willing to learn new systems and adapt to emerging technologies

LANGUAGE SKILLS

• Ability to analyze reports and communicate the results to others
• Ability to read interpret documents such as procedure manuals and release notes
• Ability to write business correspondence, and policies using proper grammar and accurate spelling

REASONING ABILITY

• Strong problem-solving skills that utilize both quantitative and qualitative information along with intuition
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Organizational, priority setting, and decision-making skills are also required

MATHMATICAL SKILLS:

• Proficient in calculating figures and amounts such as balances, payments, interest, etc.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is required to use hands and fingers to operate office equipment, telephones, etc.
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, and ability to adjust focus

WORK ENVIRONMENT

· The noise level in the work environment is usually moderate.

BENEFITS AND ADDITIONAL INFORMATION

• Bank wide bonus, 401(k), ESOP, Medical, Dental & Vision insurance, Health Savings Account, Life Insurance, Paid Holidays, PTO, and Paid Volunteer Time

This job description is not designed as a comprehensive list of activities, duties, and/or responsibilities and may change at any time with or without notice. The duties and qualifications stated within this job description are representative of the knowledge, skill, and/or ability required for this position.

Somerset Trust Company is an Equal Opportunity Employer, including disability and protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.