Regional Behavioral Health Process Improvement Lead

Elevance Health; Rocky Hill (CT); Hybrid; USD 79,000 - 119,000; Full time

Job summary

Elevance Health seeks a Behavioral Health Network Performance Improvement Manager (Regional) to lead process improvements, coordinate procedures, and train associates across sites. The role emphasizes collaboration and data-driven decision making in a hybrid office setting.

The candidate will review workload reports, guide management on system changes, and travel as needed to support multiple sites within the region. A BA/BS and 5+ years in related work are required, with a Master’s preferred.

Qualifications

• BA/BS in a related field and a minimum of 5 years of related experience or equivalent.
• Master's level education is preferred for advanced roles.
• Strong ability to analyze workflows, processes, and supporting systems.

Responsibilities

• Represent the department on process improvement teams and projects.
• Lead annual review/revision of procedures and training when new processes are implemented.
• Communicate process information and facilitate workload reporting.
• Review workload reports and implement corrective plans to keep targets.
• Use reports to support unit representation in system changes and improvements.
• Travel to worksites and other locations as needed.

Skills

Process improvement

Project management

Analytical thinking

Communication

Team leadership

Education

BA/BS in related field

Master's degree preferred

Job description

Elevance Health seeks a Behavioral Health Network Performance Improvement Manager (Regional) to lead process improvements, coordinate procedures, and train associates across sites. The role emphasizes collaboration and data-driven decision making in a hybrid office setting.

The candidate will review workload reports, guide management on system changes, and travel as needed to support multiple sites within the region. A BA/BS and 5+ years in related work are required, with a Master’s preferred.