Regional Banker/Teller: Elevate Customer Wealth & Loyalty

PNC; Cincinnati (OH); On-site; USD 34,000 - 56,000; Full time

Job summary

PNC is seeking a Regional Banker/Teller based in Cincinnati, OH at the Hyde Park Plaza Branch to deliver a differentiated client experience and grow wallet share. The role emphasizes proactive sales, lobby engagement, and leveraging technology to assist customers with everyday banking needs.

Candidates should be ready to adhere to risk controls, participate in sales processes, and work in an in-office setting as part of the Retail Branch team.

Qualifications

• Proven ability to enhance customer financial wellbeing and loyalty.
• Ability to drive sales conversations and identify referral opportunities.
• Knowledge of PNC solutions and ecosystem partnerships to grow wallet share.

Responsibilities

• Manage customer experience and identify opportunities to improve financial wellbeing.
• Lead proactive sales conversations and outbound engagements with a defined process.
• Educate customers on options for managing financial transactions with technology and tools.
• Apply product and procedural knowledge to solve customer problems and drive loyalty.
• Ensure branch operations and risk controls are followed with sound judgment.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Regional Banker/Teller based in Cincinnati, OH at the Hyde Park Plaza Branch to deliver a differentiated client experience and grow wallet share. The role emphasizes proactive sales, lobby engagement, and leveraging technology to assist customers with everyday banking needs.

Candidates should be ready to adhere to risk controls, participate in sales processes, and work in an in-office setting as part of the Retail Branch team.